Reviews (325)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.

August 14, 2023

Very responsive and helpful customer service. It's rare to be able to get actual live help on both chat and phone for apps.

Sonder LA
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 20, 2023

Thank you so much for the 5-star review! We're genuinely pleased to hear that you've had a positive experience with our customer service. We believe in offering our users live support through both chat and phone because your success is our priority. It's feedback like yours that inspires us to keep our service standards high. We're always here to help and look forward to continuing to support you!

October 2, 2023

Amazing customer service and super fast! Recommend for all Amazon MCF needs!

K7L Cosmetics
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 5, 2023

Hello

It's fantastic to hear that you've had such a positive experience with the customer service associated with your Amazon Multi-Channel Fulfillment (MCF) needs. Speedy and effective customer support can greatly enhance the overall experience when using services like MCF.

Thank you for the recommendation! If you have any more feedback or if there's anything else you'd like to know or discuss, please don't hesitate to ask. I'm here to assist you further!

August 7, 2023

We use this app since 2022 and it has been so convenient and time-saving for us. Also, the customer service is excellent. The team is always available and super helpful. We totally recommend this app!

Ubah Hot
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2023

Hello

Once again, thank you for taking the time to share your feedback. We look forward to serving you in the future and providing you with even more reasons to enjoy using Amazon Multichannel Fulfilment.

If you ever have any questions or need assistance, please don't hesitate to reach out to us – we're here to help.

October 3, 2023

Excellent attention, comprehension and problem-solving from Shivam

Zenwise
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied October 5, 2023

Hello

It's great to hear that Shivam provided you with excellent attention, comprehension, and problem-solving assistance. Quality customer support can make a significant difference in the overall experience when using a product or service. If you ever need further assistance or have more questions in the future, don't hesitate to reach out.

September 22, 2023

I had a very good experience. Shivam was extremely helpful! He was responsive and took the time to walk me through every step. I would definitely recommend.

Scotch Boyz
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's wonderful to hear that you had such a positive experience with Shivam and that he provided you with exceptional support. Responsive and helpful customer service representatives can truly make a difference when using a product or service.

Thank you for sharing your recommendation. It's likely to be valuable for others who are looking for a similar level of support and service.

September 8, 2023

Helpful for routing orders to Amazon MCF.

Proov
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

I'm glad to hear that the service has been helpful for routing orders to Amazon MCF (Fulfillment by Amazon). Efficient order routing can be crucial for businesses, and it's great to know that this service has been valuable for you in this regard. If you have any more insights or feedback to share in the future, please feel free to do so. Your experience can be helpful for others considering similar solutions.

September 21, 2023

Thank you so much for quick support and making navigation to update my account information a breeze. Great service!

Brighticonic
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

You're very welcome! Quick and efficient support that simplifies tasks like updating account information can greatly enhance the user experience. It's great to hear that you had a positive and hassle-free experience with their service.

If you ever have more questions or need assistance in the future, don't hesitate to reach out. Excellent customer service is a valuable aspect of any business, and your feedback is appreciated.

October 4, 2023

WebBee has been great - it automates complicated processes and makes multi channel fulfilment a breeze. Support it also quick and very hands on with any problems that arise.

Sakura Box
Japan
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied October 9, 2023

Hello

It's wonderful to hear that WebBee has been such a valuable asset to your business by automating complex processes and simplifying multi-channel fulfillment. Efficient automation and excellent customer support are essential elements of any successful e-commerce tool, and it's great to know that WebBee excels in both areas.

Having responsive and hands-on support can make a significant difference when dealing with any challenges that may arise. Thank you for sharing your positive experience with WebBee, and it's likely that your feedback will be helpful to others considering their services. If you ever have more feedback or questions in the future, feel free to reach out.

August 28, 2023

Already been 2 years of using MCF by WebBee and it's always been great!
If anyone asks me for shopify - amz sync apps, I'll definitly recommend WebBee.
Useful new features are updated constantly and CS team response promptly and always gives answer for inquiries. I highly recommend this app!

Pivo
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 1, 2023

Hello

Thank you for your continued support and loyalty over the past two years with MCF by WebBee! We're thrilled to hear that you've had a consistently great experience with our service. Your recommendation means a lot to us, and we truly appreciate your trust in us when it comes to Shopify and Amazon synchronization. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued success, and we look forward to serving you for many more years to come. Thanks again for your kind words!

September 28, 2023

Helps us fulfill orders from Shopify via FBA. Support is great.

Kamelleo
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied October 5, 2023

Hello

I'm glad to hear that the support for the app has been great, as excellent customer support can make a significant difference in the overall experience of using a service or application.

If you have any specific questions or need further assistance with anything related to your e-commerce operations or using this app, please don't hesitate to ask. We are here to help!