Reviews (324)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to automate and sync inventory and order fulfillment between Amazon MCF and Shopify, enhancing e-commerce operations by saving time and reducing errors. It supports multiple marketplaces and features real-time order tracking and inventory management. Merchants praise its robust performance and user-friendly design. Customer support, especially from staff members like Shivam, is noted for being prompt and effective, available via chat and Zoom.

October 12, 2023

Excellent customer service, really impressed.

Nutrinly
United Kingdom
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

I'm delighted to hear that you were impressed with the excellent customer service you received. Great customer service can make a significant difference in your experience with a product or service. If you have any more feedback or if there's anything else you'd like to share or inquire about, please feel free to do so. We are here to assist you!

December 15, 2020

I've been using this app for a couple of months now. The documentation and support is good, and it gets the job done. Specifically, it will send your customer an email for each shipment that is sent by amazon when shipments are split (as they often are for our store). Also it can show real-time delivery ETAs and actual shipping costs to customers, which is a much better experience right now given all of the COVID delays. I would definitely recommend this app to anyone shipping via Amazon FBA.

LA Active
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

February 15, 2023

We love WebBee's customer service!! The few times we've a question I started chatting and they asked if we could zoom. So much easier to have a conversation - you don't see many apps that actually want to make it easy to get a question answered but WebBee always goes above and beyond.

Thinful
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied February 16, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

July 24, 2020

We are using this app for auto-sync of Shopify orders to Amazon MCF - everything works great, we achieved 100% automation.

Ekaterina Rubtcova Einzelunternehmen
Germany
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

July 20, 2023

great app. been using them for 2 years.

amazing support provided. can be on a zoom call with them in 5 mins if an issue.

would recommend :)

DAB-TEK
Ireland
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 24, 2023

Hello

We're delighted to hear that our app stands out as your preferred productivity tool! Knowing that it has become an essential part of your routine and helped you stay organized is incredibly rewarding.

We appreciate your support and trust in our app, and we'll continue to provide the best possible user experience. Thank you for your kind words!

August 28, 2023

Support team was super helpful and patient with reconfiguring shipping methods. Thanks so much, Shivam!

4Knines®
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied September 1, 2023

Hello

We're delighted to hear that our support team, especially Shivam, was able to assist you effectively with reconfiguring your shipping methods. Patience and helpfulness are key qualities we value in our support staff, and it's fantastic to know that you had a positive experience. If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your kind words and feedback. Thank you for choosing us!

April 18, 2022

We use this app for fulfilling our Amazon orders and it's really useful. Customer service is really helpful whenever you need it.

Sweet Vibes
United Kingdom
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied June 24, 2022

Hello,
It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.

Edited December 3, 2019

Thank you for your assistance. Thank you for the help. The app is being tested by me right now and I will probably be using it.

eSunsations Inc
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

March 14, 2020

Been with them for a year and great app and no glitches. Great customer service. ,..................

EasyKabob
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

April 18, 2022

User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)

Ebikes Parts and Accessories
Bulgaria
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 25, 2022

Hello,

We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.