Reviews (324)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to automate and sync inventory and order fulfillment between Amazon MCF and Shopify, enhancing e-commerce operations by saving time and reducing errors. It supports multiple marketplaces and features real-time order tracking and inventory management. Merchants praise its robust performance and user-friendly design. Customer support, especially from staff members like Shivam, is noted for being prompt and effective, available via chat and Zoom.

October 9, 2023

Works great and support is always there to help with anything we need! Would recommend this to anyone using MCF and Shopify.

Munk Pack
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 11, 2023

Hello

It's wonderful to hear that you've had a positive experience with this service and that their support team is always available to assist with your needs. Your recommendation is valuable for others who might be considering using it for their Multi-Channel Fulfillment (MCF) and Shopify integration. If you have any more insights or feedback to share, please don't hesitate to do so!

December 1, 2020

Most of our products are fulfilled through Amazon's Multi-Channel Fulfillment, and because of this, customer orders are oftentimes split into multiple shipments. Since Shopify cannot handle multiple tracking numbers nativey, customers would often get confused about multiple shipments but only one tracking number. This WAS our #1 customer service issue, but this app fixed it! Woohoo! Plus it eliminated the need for us to manually send each order to Amazon. So... win win win. The installation was incredibly easy, and the customer service was always timely. I would give this app 6 stars if I could! I've been waiting for it for years!

Bubba's Fine Foods
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

April 8, 2022

Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.

HappyLuxe
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 25, 2022

Hello,
We are happy to hear you had a positive experience with WebBee.
Your feedback is valued and we appreciate your encouragement!
The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.

October 4, 2023

The support from Shivam was good and very quick and helpful. Shivam has helped me a couple of times via chat and zoom. Thank you for being patient with me and sorting out the problem we had with inventory.

Fresh Monster Kids
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 9, 2023

Hello

It's great to hear that Shivam provided you with excellent and quick support! Having a patient and helpful support team member can make a big difference when dealing with issues like inventory problems. If you have any more questions or need assistance in the future, don't hesitate to reach out. Customer service representatives like Shivam can play a crucial role in ensuring a positive experience for users like you.

August 14, 2023

Very responsive and helpful customer service. It's rare to be able to get actual live help on both chat and phone for apps.

Sonder LA
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 20, 2023

Thank you so much for the 5-star review! We're genuinely pleased to hear that you've had a positive experience with our customer service. We believe in offering our users live support through both chat and phone because your success is our priority. It's feedback like yours that inspires us to keep our service standards high. We're always here to help and look forward to continuing to support you!

October 2, 2023

Amazing customer service and super fast! Recommend for all Amazon MCF needs!

K7L Cosmetics
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 5, 2023

Hello

It's fantastic to hear that you've had such a positive experience with the customer service associated with your Amazon Multi-Channel Fulfillment (MCF) needs. Speedy and effective customer support can greatly enhance the overall experience when using services like MCF.

Thank you for the recommendation! If you have any more feedback or if there's anything else you'd like to know or discuss, please don't hesitate to ask. I'm here to assist you further!

July 19, 2023

We have been using this application for 2 years and everything works well so far. The update was really prompt without delay. Would recommend!

Micro Ingredients
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 24, 2023

Hello
We can't thank you enough for sharing your positive experience with our application! Your testimonial brings a big smile to our faces and motivates us to keep pushing the boundaries of excellence.

We're delighted that our app has been instrumental in enhancing your productivity and organization. Our team is committed to providing outstanding customer service, and we're glad to know that it reflects in your experience.

Your feedback is valuable to us. Thank you for being a valued user of our application!

September 25, 2019

I use the app to forward Shopify orders to FBA. It works perfectly and has saved a lot of manual lifting.

https://bada-bean.com

Bada Bean
Australia
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

March 27, 2019

Perfect app for Amazon Multi-Channel and Shopify. Does exactly what it should do, super easy set-up and fantastic customer service. Can highly recommend!

Saint Maniero
Germany
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

June 19, 2020

Awesome app, super easy to link to Amazon FBA. Also very helpful customer support who have helped us enormously

Project Blu
United Kingdom
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!