Reviews (325)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.

December 5, 2023

Whenever we encounter an issue I reach out to WebBee via their convenient chat option and talk with a rep almost instantly! Today I had the pleasure of Shivam assisting me. They were helpful and efficient time-wise. They let me know what was going on, and the best course of action to rectify my issue! Recommend WebBee over multiple other programs/apps.

Brickell Men's Products® DE
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied December 11, 2023

Hello

Thank you for sharing your positive experience with WebBee's support team, particularly the efficient assistance provided by Shivam. We're delighted to hear that the convenient chat option has been a valuable resource for you, allowing you to connect with a representative promptly whenever issues arise. Your recommendation means a lot to us, and we're committed to maintaining the high level of service that you've come to expect. If you ever have more feedback or need further assistance, don't hesitate to reach out. We appreciate your trust in WebBee!

April 14, 2022

Very good app, and good support. Thanks a lot. Synch orders working good on AMZ dashboard Thank you

Homy Class
France
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied July 25, 2022

Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.

December 21, 2023

Whenever I encounter a problem, I can always rely on WebBee for a swift response through their convenient chat option. The moment I reach out, a representative is there to assist me almost instantly. Their quick response time has truly transformed the efficient resolution of issues. Their impressive efficiency in handling matters within a short timeframe leaves a lasting impression. They explain the root causes of problems and provide the best possible solutions! I highly recommend WebBee over numerous other programs and apps.

totwoo
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you for your glowing recommendation! We're thrilled to hear that our chat support option has been so convenient for you and that our representatives are able to assist you almost instantly whenever you encounter a problem. Ensuring quick response times and efficient resolution of issues is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience. We strive to not only address issues promptly but also provide thorough explanations and the best possible solutions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!

June 30, 2023

Thanks to Amazon MCF by WebBee, I was able to connect my Shopify store with my Amazon listing. The app functions exactly as I anticipated. I must admit that the integration process wasn't initially straightforward, but thanks to the tremendous support from the team, we were able to resolve the issue swiftly. Malik and his team were extremely friendly and proactive.

My Store
Germany
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied July 10, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

September 19, 2023

Great support for setup!

Rhoam Outdoors
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's fantastic to hear that you received great support for the setup of the app or service from WebBee. Setting up software or systems can sometimes be challenging, so having excellent support to guide you through the process is invaluable.

Thanks for your feedback!

September 25, 2023

Great product and wonderful customer service!!!

Pharmacopia Natural Bodycare
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's fantastic to hear that you've had a positive experience with this product and that the customer service has been wonderful for you. Great products coupled with excellent customer service can make a significant difference in your overall satisfaction and success with a solution.

If you have any specific details or stories about your experience with this product or its customer service that you'd like to share, it could provide even more insight for others who are considering using it. Your feedback is valuable and appreciated!

September 12, 2023

Very good at what they do! Very quick and timely response.. And they won't stop until they are sure your issues are fixed. Keep it up!

Public Beauty
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's fantastic to hear that the team you're working with is highly skilled and dedicated to resolving issues promptly and thoroughly. Such commitment to customer satisfaction is invaluable and can greatly enhance the user experience. Thank you for sharing your positive feedback, and here's to continued success with their support and services!

October 4, 2023

This is a wonderful software that does exactly what I needed it to do. I have multiple marketplaces, but one of the markets are not covered by my fulfillment center so I wanted to configure orders from this market to be shipped from Amazon FBA. The WebBee software did exactly as that and all resolved. But aside from the software, I had great experience with their customer service. Always ready and willing to jump on the chat and online and help fix any issues or answer questions. Great to work with WebBee people. Thanks.

DANALAC
Estonia
About 1 year using the app
September 7, 2023

Shivam was wonderful to work with. He went above and beyond to help me figure out the solution to my issue. Thank you!!

20MomentsofTooth
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's great to hear that Shivam provided you with exceptional support and went above and beyond to help you find a solution to your issue. Dedicated and helpful support can make a significant difference, and it's clear that he made a positive impact on your experience. If you ever need further assistance or have more questions in the future, don't hesitate to reach out. Thank you for acknowledging his efforts!

October 17, 2023

Shivam Singh was very helpful and got our business back on track with the WebBee App and our Amazon connection. WebBee is a great app!

blinger®
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

We are pleased to hear that Shivam Singh was very helpful in getting your business back on track with the WebBee app and your Amazon connection. It's important to have reliable support when working with software applications, and I'm glad to know that your experience with WebBee has been positive.

If you have any more questions or need further assistance in the future, please feel free to reach out.

Your feedback is greatly appreciated!