Reviews (326)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.
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We have used the WebBee app for two shopify stores and it is so easy to set up. Just 20 min with customer service and its done. Will recommend to all my clients!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Fast and very efficient support. Very recommended app. I used other apps for FBA before but always issues or not efficient support. This one made my life easier :)
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Ajeet @ customer service is amazing. App works perfectly! Had some adjustments, but resolved quickly! Best!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Great support. Quick response times.
Hello
We are glad to hear that you appreciate the support and quick response times! Providing timely and helpful assistance is a priority. If you have any specific questions or if there's anything else you'd like assistance with, please let us know—We are here to help!
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Hello,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
We would surely work up on your suggestions.
We value our customers’ opinions and would like to thank you for bringing this to our attention.
Horrible MCF app and customer service is even worse. If you value your time and money stay away from this app.
Hello
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
This app helps me contact the Shopify store and Amazon multi-channel shipment. I really appreciate Prashant's help. Excellent Customer Service. Highly recommended!
Hello,
It is great to hear you had a positive experience with WebBee.
We value your feedback and appreciate your encouragement!
We have a dedicated customer success team to proactively address customers' requirements.
Ajeet in Webbee team is super helpful and really patient to configure all the settings for us! We will recommend this app to other merchants who need similar solution.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Seemless integration and 5 star integration support.
Hello
A seamless integration and 5-star integration support are key components of a successful software solution. I'm pleased to hear that you've had a positive experience with the integration process and the support provided. If you have any more feedback or if there's anything else you'd like to discuss or inquire about, please feel free to let me know. Your satisfaction is important, and we are here to assist you!
The support is super! Very fast and efficient, very helpful and very friendly. The video calls and live chat makes setup easy and fast. Thanks guys
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!