Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration between Amazon MCF and Shopify, automating order fulfillment and inventory syncing. They value its reliability, user-friendliness, and multi-market handling. Standout features include real-time order tracking, delivery assurance, and product bundle creation. The app also provides item-specific information for multiple shipments in one order. Customer support is praised for its responsiveness and expertise in setup and troubleshooting. It's recommended for those seeking to simplify e-commerce processes using Amazon as a 3rd party logistics provider.
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The support is super! Very fast and efficient, very helpful and very friendly. The video calls and live chat makes setup easy and fast. Thanks guys
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Prashant is very helpful. I highly recommend getting started. It was super easy to set up with their live help.
Hello,
It is great to hear you had a positive experience with WebBee.
We value your feedback and appreciate your encouragement!
We have a dedicated customer success team to proactively address customers' requirements.
Absolutely terrible. Syncing takes ages even if asked for manual sync. But when complete it doesn't mean you get your Amazon SKUs imported. I still have no idea what did they actually sync and where it went then.
What they successfully done was resetting all my inventory counts to 0 without even a single warning!
And as a bottom line: nobody answered my chat request for support. Even worse, two chats I started was simply closed while I was navigating across the app interface.
Removing...
Hello, This review is extremely unfair.
After installing the app for just one hour you uninstalled and left review, you were sent email regarding error in missing information regarding your items, which you ignored, and also not explored the entire functionality or utilized support available.
We understand you contacted us during our non working hours via web chat.
We though are available 24x5 for critical support via tickets, but on web chat this is not manned all times.
This app is serious solution, managed by a very competent company, who understands its responsibility, please relook the app.
We just request to give us a fair chance.