Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of e-commerce operations between Amazon MCF and Shopify. Its user-friendly interface, seamless integration, and real-time order tracking are highly valued. Standout features include handling multiple shipments in one order, creating product bundles, sales analytics, and inventory management. The customer support is praised for its promptness and effectiveness. The app is also appreciated for its reasonable pricing and ability to connect multiple markets.

February 4, 2023

Amazon MCF by WebBee is amazing!

Setup took all of 5 minutes, it basically works fine out of the box.

- Order Sync and Tracking info sync without any issues
- Stock syncing from Amazon to Shopify working perfectly
- Product import from Amazon to Shopify also works great.

On top of all that, a fast and helpful customer service.
Hands down one of the best Apps we have used so far.

We have dumped our EUR 1.000/month custom integration API for this app.
Thank you!

ewtshop
Germany
3 days using the app
WebBee eSolutions Pvt Ltd. replied February 6, 2023

Thank you for the comments. Very motivating for our team.
--
WebBee

December 8, 2022

The app is beginner friendly and they have very helpful supports that can actually assist you when you need help.

EzyShade
Australia
3 days using the app
WebBee eSolutions Pvt Ltd. replied December 18, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

March 12, 2023

Works as inteded, but only with Amazon. You aare not able to connect it to eBay or Etsy the description states.

Calmshops.co.uk
United Kingdom
About 1 month using the app
WebBee eSolutions Pvt Ltd. replied March 27, 2023

Hello
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

March 24, 2022

Dear colleagues,
I want to warn you to avoid using this app.
I installed it and from the beginning got a problem with the synchronization of my inventory. The worker helped me and verified that everything works fine. On the 18th of March, I found that I received an order for 24 units. Unfortunately, a customer ordered only 1 unit but this app forwarded 24 units for fulfillment. After I contacted customer service, explained what happened. They told me that this is my error and refused to reimburse their APP mistake. So Please don't use it. Wish you success in your business.

BELLA VERDE
United States
30 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We would like to tell you that we have Virtual Bundles commonly called Kit items to create a bundle of products, and offer a single product which can allow sellers to offer Buy 1 for say $10 and 3 for $25 discount, or Buy a pre-defined combo of items.

We value our customers’ opinions and would like to thank you for bringing this to our attention.

June 3, 2020

Alert WORST APP EVER! DO NOT INSTALL!
It automatically fullfilled 20 items from Amazon in a soly item order on shopify. Running for 4 days caused a totally $30002 lost! We have evidence on everything! We will take any manner to recover our cost, hopefully you know what we mean! -- Opove Team contact #: 425-523-5805

OPOVE
Singapore
26 days using the app
WebBee eSolutions Pvt Ltd. replied June 3, 2020

Hello ,

While we understand your concern, can you please email support on help@webbeeglobal.com with the order id in question,

We have shipped hundreds and thousands of orders via Amazon, no one complained this issue so far.

This app is even approved by Amazon Marketplace appstore, and is very Robust.

Thanks
Team WebBee

March 29, 2019

this app has allowed us to connect to amazon and send product bundles to them for fulfillment. The support is great, and they are very helpful and care about their customers.

AMRAP Nutrition
United States
About 21 hours using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

September 8, 2022

We have used the WebBee app for two shopify stores and it is so easy to set up. Just 20 min with customer service and its done. Will recommend to all my clients!

Red Bird
United States
About 20 hours using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

January 25, 2023

Fast and very efficient support. Very recommended app. I used other apps for FBA before but always issues or not efficient support. This one made my life easier :)

Shirayuki
Japan
About 13 hours using the app
WebBee eSolutions Pvt Ltd. replied February 16, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

August 18, 2022

Ajeet @ customer service is amazing. App works perfectly! Had some adjustments, but resolved quickly! Best!

Precision Patient Outcomes
United States
About 9 hours using the app
WebBee eSolutions Pvt Ltd. replied August 24, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

Edited June 23, 2022

Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.

Baker's Secret
United States
8 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We would surely work up on your suggestions.

We value our customers’ opinions and would like to thank you for bringing this to our attention.