Reviews (325)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.
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Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.
Hello ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Excellent customer service with quick responses. Great explanation on how the app works with Amazon; take advantage of the support team; they do a tremendous job.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! 100% recommend this app
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch.
Big thanks to Prashant and his excellent technical support!
Hello,
It is great to hear you had a positive experience with WebBee.
We value your feedback and appreciate your encouragement!
We have a dedicated customer success team to proactively address customers' requirements.
I just want thank WebBee for your exceptional customer service. I would highly recommend this company to other people.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Great seamless app to use if you are using Amazon FBA to fulfill your orders. Great tech support team to solve issues and help you set up the account.
Hello
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store experience more fruitful!
The app pops our many inventory errors. During our BFCM sale, we ended up overselling in 2 out of 5 orders leading to major customer dissatisfaction. This is unacceptable.
Had quick and effective customer service! Please note it takes a bit of time to come into effect but the app seems to work very well with FBA.
Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This app was great before they recently canceled our FREE time unlimited plan for up to 50 orders per month. It took hours to initially set it up. We really enjoyed the customer service during the complicated setup and testing. What we don't like as a start-up is how they announced it. We would like a heads-up for longer than a day or two so that we can decide what's best for our business to move forward or find any alternatives. This very much reeks of Amazon's "We don't care about our Sellers" type of behavior, it seems that WebBee got the "bug".
Hello
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
I will totally recommend their services. They provided me with assistance beyond their scope. They were extremely helpful to me
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!