Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration between Amazon MCF and Shopify, automating order fulfillment and inventory syncing. They value its reliability, user-friendliness, and multi-market handling. Standout features include real-time order tracking, delivery assurance, and product bundle creation. The app also provides item-specific information for multiple shipments in one order. Customer support is praised for its responsiveness and expertise in setup and troubleshooting. It's recommended for those seeking to simplify e-commerce processes using Amazon as a 3rd party logistics provider.
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Only good if you have only FBA, wont sync inventory or orders from FBM or any other inventory. With this limited functions, it was good untill they decide randomly to upgrade my plan. I;ve fulfilled around 54 orders which is well within their free plan limit, I was aske to upgrade to what I think it was USD 19 something plan. though it was nt justified I upgraded as I was more or less happy and didnt want inconvenience in Q4. But just after upgrade in apprx 20 days, one morening received a message that says, you orders are not synced and wont sync unless you upgrad to some USD 49 plan. This is really opportunistic move and was not even sent a single message before stopping. It was bit of inconveniences but decided to get away from them as my experience suggest they wouldnt bugg you in normal time but will definately in busy time relying you'd have to pay them - there are some words for suuch kinda behaviour.
Hello ,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Really helpful client support, just loved it. Thank you for your time Malik, one of the best supports I`ve ever had.
Hello
Thank you for your wonderful testimonial! We're delighted that you had an excellent experience with our customer service team. Providing friendly, knowledgeable, and patient support is essential to us, and we're glad that it is reflected in your interaction. Your satisfaction is our ultimate goal, and we'll continue to be here for you whenever you need assistance.
Kudos to you as well for being a valued customer!
The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution
Hello,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution.
We value our customers’ opinions and would like to thank you for bringing this to our attention.
The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
amazing app, the customer services is amazing. really patient. If the price could go down a bit, then it's a perfect app
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.
Hello ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Excellent customer service with quick responses. Great explanation on how the app works with Amazon; take advantage of the support team; they do a tremendous job.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! 100% recommend this app
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch.
Big thanks to Prashant and his excellent technical support!
Hello,
It is great to hear you had a positive experience with WebBee.
We value your feedback and appreciate your encouragement!
We have a dedicated customer success team to proactively address customers' requirements.
Great seamless app to use if you are using Amazon FBA to fulfill your orders. Great tech support team to solve issues and help you set up the account.
Hello
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store experience more fruitful!