The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The app integration was fast and easy. We hired Shipmonk to fulfill orders for our startup business on Shopify. We were assigned a designated Happiness Engineer (HE) who walked us through an onboarding session to get our team familiarized with the system. Our fulfillment and shipping required custom packing specifications depending on the platform/store orders were processed from and the team was able to work with us on this. When our HE was not available, it was easy to reach out to Shipmonk for assistance by submitting a ticket online in which we would receive a response within 24 hours. The only drawback that we experience is the communication between pacific and eastern time. Although our company is based in California, we preferred the Florida warehouse to complete our order fulfillment. Overall, we are satisfied with Shipmonk’s services and team of professionals.
The onboarding process was entirely done by them within 24 hours and everything was easily set up.
Integrates very well with shopify and automatically manages and fulfills orders and inventory.
Good shipping rates and fast delivery times.
Impeccable customer service, responds and resolves issues as fast as they can.
Overall great experience!
Le Mirch Kitchen
Awesome service for your fulfillment needs! Never experienced such a great customer service experience. What I like most is the customer service which is extremely professional. Also, I liked the software which is extremely user-friendly. Highly recommended!
One of the excellent options for fulfillment. They really friendly and helpful. Service and delivery are top notch. Go for it.
Incredible fulfillment platform, definitely the best one I've used so far! The look and feel of the app's dashboard is very modern and easy to use. My favourite part of ShipMonk is that they don't have minimum monthly order quotas like every other fulfillment platform does, so they really help you hit the ground running right from the start :)
One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!
Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!
Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best
We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.
Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.