Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, including calculating costs for products from different vendors and shipping to various zones. It's praised for its speed, streamlining the checkout process, and its intelligent cost adjustment feature. The app is user-friendly, allowing for easy setup of complex delivery rules. Many appreciate the quick, helpful, and knowledgeable customer service.

November 7, 2023

We hit a slight snag with post codes... Kumar was very fast to find and fix the problem, very happy with service

LifesizeCutouts
Australia
Almost 2 years using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave by Leena
India
6 months using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

March 1, 2024

Janani is so nice and patient to guide me set the shipping fee

Dry Studio
Japan
About 2 hours using the app
Logbase replied March 2, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 11, 2024

Janani was amazing

Beds for Backs
Australia
13 days using the app
Logbase replied January 18, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

November 16, 2023

Vinduja was very helpful and I will be using her assistance again.

Checkmate Customs
Australia
Over 1 year using the app
Logbase replied November 20, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

January 3, 2024

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Hali Home
Australia
About 1 hour using the app
November 23, 2023

Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!

Grazing Platters in the 6ix
Canada
1 day using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

December 8, 2023

Rahul was a big help setting everything up. The app seems to have all the features we need to handle our shipping across the country with complex product shipping costs.

Kootenay Murphy Beds
Canada
1 day using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

November 6, 2023

Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****

Panchamrutha
India
About 2 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

December 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

kokonutofficial
Canada
About 6 hours using the app
Logbase replied December 25, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!