Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

September 19, 2024

Great instructions from Janani. Thank you!

Cicada Seeds
Canada
About 12 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 6, 2024

Trés content pour cette application.
J'ai eu un bon accompagnement de la part de Janani.
Merci beaucoup

La Green Touch
France
About 1 hour using the app
Logbase replied November 7, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited July 5, 2024

Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days!
Thank you Shipeasy!

Pride on the Line
Australia
2 days using the app
Logbase replied July 4, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 26, 2024

Jenifer was awesome very helpful would recommend.

Straydog Strength
United States
3 days using the app
Logbase replied August 1, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 1, 2024

Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.

Computer Lounge
New Zealand
About 1 month using the app
Logbase replied July 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 6, 2024

Barath very knowledgeable and informative, very satisfied by his work. and he help me what i was having trouble in. highly recommend his services.

Modest Fashionn
Canada
5 months using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited July 30, 2024

Thanks Janani for your help today great service

Vino Italiano
Australia
6 days using the app
Logbase replied July 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 6, 2024

Support works quickly. They solved my problem within a few minutes. Thanks Durkesh kumar R.

GVAwood
United States
8 months using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 2, 2024

fast response and fix my issue same day!!!!

Topper's Rhum
Sint Maarten
About 3 hours using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 17, 2024

THE BEST customer support. Shipping formulas can be complex and this is a very awesome product once you take a little bit of time to learn it. Customer support is the best out of any app I've used in our 6+ years in business. Absolutely fantastic support.

Channel XR
United States
8 months using the app
Logbase replied May 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.