Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

April 1, 2024

Shipeasy - is an excellent app for stores that require products to be shipped to different zones - The shipping in Australia is very difficult if you have different vendors with products that are different weights shipping to the one customer (so you need to combine product shipping rates) or even just shipping products to different zones.
We needed a solution that calculated the shipping for items from different vendors to be calculated at the Shopping cart /check out level, and it needed to be fast, to avoid cart drop out!

I the needed ground work by creating a graph of Zones and tagged products accordingly with an identifying tag so Shipeasy could create a shipping calculator - They took the time needed and were excellent...
We have been very happy and it has worked perfectly for a year!

I would recommend ShipEasy to anyone who needs a Shopify Multi-product multi-zone shipping calculator ..

Thank you Shipeasy! Best of Luck...

Feel free to reach out to - bomd.com.au if you need help with your graph ready for shipeasy :-)... (I am a shopify partner and I love to see businesses succeed!)

eshopa-store
Australia
Over 1 year using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

November 14, 2024

Parfait service à la clientèle et appli facile d'utilisation

La fabrique AllWood
Canada
2 days using the app
June 14, 2024

I've just installed the app, set it up and tested it. So far so good however a massive shout out goes out to Jenifer (and also partly Vignesh) who collectively spent pretty much three and half hours to set up my shipping calc and permissions, painstakingly going over my criteria and making it work for me in the best possible way.

That alone deserves 5 stars, so appreciated with the service and their availability to help fix issues, which is needed as there's a lot of variables to choose. Very impressed.

Yok Chan's Chilli Oil
United Kingdom
About 11 hours using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 3, 2024

The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team

Habitus
Canada
About 1 year using the app
Logbase replied May 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 20, 2024

Jenifer was super helpful on our setup, all seems good so far!

Rayne Automotive
United Kingdom
3 days using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 14, 2024

Barath helped us created multiple shipping scenarios and solve my issues. Great guy!

All U Need Garden Supply
United States
2 months using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 2, 2024

Rahul, best guy ever!

PlasticFri
Sweden
1 day using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Manish was very helpful

Authentic Texan
United States
About 3 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 22, 2024

Ship easy made it very easy for me to separate all my ship pick rates. They were very helpful when I had problems, I would recommend this app to anyone with complicated shipping rates.

The Coastal Fireplace Guys
Canada
2 months using the app
Logbase replied May 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 31, 2024

Wonderful support team! Jenifer is always able to help our company find the shipping solutions that we need. We appreciate this app and the support.

Holly Days Nursery
United States
About 1 month using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.