Reviews (918)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

Edited March 11, 2024

Annie & Rahul were great! Thanks for the help.

Stretch Your Dollar Liquidation
United States
5 months using the app
Logbase replied March 12, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

April 15, 2024

Sto appena adesso cominciando ad interfacciarm con l'app ma il servizio clienti è fantastico. Grazie Jennifer!

Millemamme
Italy
3 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 25, 2024

Barath was fantastic!

Vault City Brewing
United Kingdom
About 1 year using the app
Logbase replied April 30, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 23, 2023

Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!

Grazing Platters in the 6ix
Canada
1 day using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 29, 2023

Fantastic shipping rates app with extreme amounts of flexibility and combination options.
Not to mention their super quick and friendly support.

Can't recommend it enough! Worth every penny!

Nordic Ergo ApS
Denmark
14 days using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 6, 2023

I contacted their services because I had problems configuring the app for my needs. Indeed, it is impossible in Shopify Shipping to predict a delivery price according to an area in France and according to the weight.
I got a quick response from Vinduja who took the time to answer me and help me. She gave me the reasons for the problem so that I could correct my settings. Now the delivery system is working properly.
I am very happy to work with Shipping Rates — Shipeasy. I will finally be able to put my site online thanks to Vinduja and Shipping Rates - Shipeasy.

Pharos Energies
France
1 day using the app
Logbase replied November 20, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

March 27, 2024

Jenifer helped me good!

HelloChair
Netherlands
3 months using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

May 28, 2024

Acabo de instalar la aplicación y recibí un rápido y excelente soporte Janani. Con esta aplicación podremos solucionar los problemas de envíos que tenemos a diferentes países de la comunidad europea. Recomiendo utilizar la app.

Pink Ant
Spain
About 17 hours using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 28, 2024

outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!

RoasterCup
Luxembourg
About 4 hours using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

October 26, 2023

100% would recommend this app. The customer service is impeccable and always ready to answer any queries. Special thanks to Rahul for helping me.

Lofra Cookers
United Kingdom
About 1 month using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂