Reviews (952)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

November 29, 2023

Fantastic shipping rates app with extreme amounts of flexibility and combination options.
Not to mention their super quick and friendly support.

Can't recommend it enough! Worth every penny!

Nordic Ergo ApS
Denmark
14 days using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

March 1, 2024

The app seems ok, I am still in testing mode. Jennifer was helpful on a free zoom call to help set things up

The Brew Shed Team
Australia
4 months using the app
June 17, 2024

This app is fantastic, and the support team is efficient and helpful!

הראל ועידן הכל לבניין
Israel
About 23 hours using the app
Logbase replied June 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 3, 2024

Very easy set up and great support from Vinduja who was able to explain all steps and reassured me that this service will work with us now and grow with our brand in the future. Thank you again for your time:)

Rock Luggage
United Kingdom
About 1 hour using the app
Logbase replied May 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 27, 2024

Well rounded app to customise your shipping rates and excellent and prompt customer service. We use it on all our Shopify stores.

Ultrahuman USA
United States
8 days using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

February 28, 2024

Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!

Matthies Landwirtschaft
Germany
About 1 month using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 26, 2024

it was one of the easiest and kindest ways to get help. Jenifer was very kind and helpful, I would definitely chat again if I encounter any issues

AllBuys
Lebanon
13 days using the app
January 19, 2024

Vinduja has been very helpful in helping set up my shopify store, highly recommend shipeasy.

The Australian Brisket Board™️
Australia
12 days using the app
Logbase replied January 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 5, 2023

Amazing support provided by Janani!

Arbrasha
Canada
4 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

November 22, 2023

Rahul and Sidharth has helped us in App setup! Highly Recommend.

CakeBee
India
3 months using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.