Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

December 11, 2023

Outstanding support and functionalities.

I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Semences du Portage
Canada
4 days using the app
Logbase replied December 12, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

June 12, 2024

Thanks forsupport

eiei.shop
China
3 days using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 19, 2024

Helped with the install and fixed problems we've been having for a long time! Barath & Vignesh were particularly helpful.

Little Creek Lamb & Beef
United States
5 days using the app
January 31, 2024

Siva was very helpful in answering my questions and walking me through the system!

Mydadssauce
United States
18 days using the app
Logbase replied February 8, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

November 24, 2023

Barath was very helpful! Thank you for the great customer service. I will recommend this app to other Shopify stores

PS Creations
United States
2 days using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

February 26, 2024

The Support provided via Zoom is very useful to explain how to setup the App. Janani was very patient, knowledgeable and helpful.

Instant Office Furniture
Australia
6 days using the app
Logbase replied February 28, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 22, 2024

Rahaul's assistance was fantastic, surpassing our expectations. His service went above and beyond, and as a result, our system is functioning perfectly.

petitstresors
Australia
23 days using the app
Logbase replied January 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

sknzone
United Arab Emirates
About 6 hours using the app
Logbase replied December 28, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 27, 2024

Jenifer helped me good!

HelloChair
Netherlands
3 months using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

February 8, 2024

Rahul, is an excellent guide, thank you so much

kreationbykj
India
10 months using the app
Logbase replied February 11, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.