Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

March 28, 2024

outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!

RoasterCup
Luxembourg
About 4 hours using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

April 18, 2024

Barath helped me a lot and answered all my questions. Thank you for your attention.

R10 ACADEMY STORE
Brazil
1 day using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 24, 2024

Rahul - Very good service, quick and straight forward support. Awesome!

SIBS COFFEE ROASTERS
Philippines
2 days using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 19, 2024

Barath was great in helping me set up this app!

Canvape.com
Canada
4 days using the app
Logbase replied April 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 4, 2023

Rahul was very good at explaining everything, great job.

PetShaper
Australia
18 days using the app
Logbase replied December 6, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

Edited January 23, 2024

Rahul was a great help when i had lots of questions!

Pro Balloon Shop
United Kingdom
7 days using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 8, 2023

Rahul was a big help setting everything up. The app seems to have all the features we need to handle our shipping across the country with complex product shipping costs.

Kootenay Murphy Beds
Canada
1 day using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 31, 2024

Vinduja is a fantastic support person. Excellent helpful service!

Heliconia & Co.
Australia
3 months using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 19, 2023

Many options, great docs, quick and helpful customer service.

Yarinde Store
Netherlands
6 days using the app
Logbase replied December 25, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Heritage House
United States
4 months using the app
Logbase replied December 31, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!