Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, including calculating costs for products from different vendors and shipping to various zones. It's praised for its speed, streamlining the checkout process, and its intelligent cost adjustment feature. The app is user-friendly, allowing for easy setup of complex delivery rules. Many appreciate the quick, helpful, and knowledgeable customer service.

July 14, 2023

the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!

agnes b Cafe Fleuriste
Hong Kong SAR
6 days using the app
Logbase replied July 15, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 28, 2023

Dhana is absolutely amazing. He went above and beyond to answer any and all of my questions. He is very helpful and I would not hesitate to refer my friends to him.

Mia + Sophia
United States
3 months using the app
Logbase replied July 30, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 3, 2023

Got help from Jennifer. Still playing around with the app but seems promising.

Alphard Golf USA
United States
1 day using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 24, 2023

Really helpful and sorted everything we needed instantly!

Walsingham Farm Shop
United Kingdom
4 days using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

August 17, 2023

Absolutely amazing support from Jenifer and Siva during the set-up process. I highly recommend this App. Dedication to customer service is excellent!

Noah Living
Germany
3 days using the app
Logbase replied August 18, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 24, 2023

Customer service is spot on. Raj spent over an hour with me setting up and testing the rates in the cart for QTY and location settings. He stayed on until we were sure it was all 100% correct. App seems a lot more intuitive that shopify's own settings and can adjust rates based on Quantity. So far so good!

GT Wheels
Australia
About 10 hours using the app
Logbase replied August 26, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

July 26, 2023

Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.

Powerful UK
United Kingdom
About 2 months using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Mels Hair Care
South Africa
1 day using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

December 8, 2023

Janani hat super Arbeit geleistet. Der Support war sofort zur Stelle und wir konnten innerhalb weniger Minuten das Setup vollständig abschließen. Gerne wieder!

PICMONDOO.de
Germany
About 2 hours using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Edited July 31, 2023

Dhana and rahul is very smart and good support guy, and help me to find my failure on the setup. Shipeasy is very flexible tool.

Elixinol Life
United States
17 days using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.