Reviews (952)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

January 12, 2024

Jennifer was very helpful and patient!

Bawa Medical
United States
About 2 months using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

January 31, 2024

Fantastic onboarding assistance from Vinduja & amazingly fast technical assistance from Rahul too. Very impressed so far!

Toys for a Pound
United Kingdom
6 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 28, 2024

Acabo de instalar la aplicación y recibí un rápido y excelente soporte Janani. Con esta aplicación podremos solucionar los problemas de envíos que tenemos a diferentes países de la comunidad europea. Recomiendo utilizar la app.

Pink Ant
Spain
About 17 hours using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 18, 2024

Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.

backerelectric
United Kingdom
1 day using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

April 23, 2024

El equipo de soporte es muy amable y me ayudaron con mi configuración

Suplementos HSD
Mexico
3 months using the app
Logbase replied April 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 23, 2024

Rahul was very helpful in fixing my issue, fantastic service

Double Black Offroad
Australia
1 day using the app
Logbase replied January 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 7, 2024

Thanks Vinduja for helping out! Much appreciated!

Murphys Direct IRE
United Kingdom
10 days using the app
Logbase replied March 13, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 5, 2024

Barath helped me a lot to configure shipeasy, great help, thanks

gardenlifeuy
Uruguay
About 3 hours using the app
Logbase replied April 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 23, 2024

Very helpful support call, thanks to Vinduja

Merkur Streetwear
Germany
4 days using the app
Logbase replied January 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 3, 2024

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Hali Home
Australia
About 1 hour using the app