Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

March 21, 2022

Siva did a great job with assisting and explaining my requests. Really appreciate the help. Love this app. Very user friendly.

Laxretreat
Malaysia
Over 2 years using the app
Edited July 12, 2022

We have a couple of stores (EvenGreener.com & GetComposting.com), each fed by various stock locations so were finding Shopify's rigid delivery charge options unworkable as we cannot charge customers for delivery multiple times per order just because we keep stock across various locations. Shipeasy has fixed that problem in no time and the support we have received from Siva has been fantastic. No question is too small or daft and he has assisted in setting up the rules across both of our shops. We cannot recommend Shipeasy enough. You'll be hard pushed to find customer support that beats Siva!

EvenGreener
United Kingdom
Over 2 years using the app
Edited February 1, 2024

Rahul Barath supported me well. I highly recommend using any of these apps. They are fantastic. Rahul & Barath, you are the best!!!

Quality Plants & Seedlings
Australia
Over 2 years using the app
September 6, 2022

The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.

GetComposting
United Kingdom
Over 2 years using the app
November 16, 2023

Vinduja was very helpful and I will be using her assistance again.

Checkmate Customs
Australia
Over 2 years using the app
Logbase replied November 20, 2023

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited October 5, 2023

Janani & Vindu, was very helpful. I do not have enough words for gratitude. She was very patient and helpful. Excellent APP and solved all business challenges. I would rate 5 out of 5. Great support and awesome service. Thank you Janani. One word! The Product and Team are EXCELLENT. They Go extra miles to help you out with positive attitude. Profound technical knowledge. The APP is fantastic solved all my challenges and brought value for my business. This is the great APP you must have for your online store. Great PRODUCT and great TEAM.

Elegant Style
Australia
Over 2 years using the app
April 25, 2022

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

fisbrulercheesecake
United States
Over 2 years using the app
May 15, 2022

GREAT APP and GREAT TEAM!!! Thank's to Shiva for his help who was pedagogue and response to all my questions.

HB Manga Kissa
Algeria
Over 2 years using the app
July 11, 2022

Sevice of app is very good. Mr. siva is very helpful and so kind for helping us out. Great service we recieved. Thank You so much for the help.
Appreciate Kudos.

skylightsrooflight
United Kingdom
About 2 years using the app
Edited December 12, 2023

I am a Grocery owner, I am very happy to have their apps for my store(Pickeasy and Shipeasy), the functions are really helpful, I can even set up a delivery by different date for different area, and also different delivery rate for the delivery.

on top of that the support team, Ms Jenifer and her co-worker from Pickeasy team are sooooo nice , always there for you, solve the problems really quick! Highly recommend!!

Hanamaru Japanese Mart
United States
About 2 years using the app
Logbase replied April 13, 2022

Thank you for the wonderful review. Glad to assist you.