Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.
***Update June 2023 - Again was helped by the team, Annie was very fast and efficient to get my problem solved. This company is so amazing for their support. I highly recommend them ****
Thank you so much!!! Janini was so helpful in finding the issues with my shipping and resolving the problem (operator error!) I was so happy with the quick response and getting me up and running again promptly and guiding me through things I had forgotten about the app. Love the customer service! I highly recommend.
Excellent customer service, their responses were very quick and thorough. What I thought would be a complicated task to create a shipping calculator with so many variables ended up being very easy. I would highly recommend.
Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.
This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely,
Ivaylo
Merci à Jenifer qui m'a bien aidé.
I've installed this app to help deal with a lot of different shipping exceptions for our products. I try to configure myself most times but this one product/shipping zone had me stumped. Jenifer figured it out fairly quick and we are good to ship again!
Support was from Shiva brilliant and app did all I wanted. Process of getting help very quick and well explained.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
This gentleman was amazing. Genuinely the First person in TWO years that was able to properly and efficiently complete and correct our shipping issues. We have been battling the Shopify system for a while now. Devine intervention sent him to me today. He was able to complete the nation wide shipping problems, local shipping problems, shipping rates.
Thank you so much Siva.
Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!
This app is brilliant, so conveniant, possible to create very complexe scenarios using wight, price, SKU... And the support team is just awesome. Thanks!