Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

December 11, 2023

Wir nutzen die App nun seid zwei Wochen. Bisher läuft alles wie gewünscht. In der Einrichtungsphase hatten wir ein paar Fragen, die fix beantwortet wurden. Bei einem größeren Problem mit dem Zusammenspiel zwischen dieser und einer anderen App, überprüfte der Entwickler sogar die andere App, um dort einen Einstellungsfehler zu finden, der das Problem auslöste. Wir können die App nur empfehlen.

FOTO.online
Germany
11 days using the app
Logbase replied December 12, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

May 28, 2024

Janani 의 도움 덕분의 굉장히 쉽게 적용할수 있었습니다.
빠른 도움으로 적용하기 쉽고, 앱 자체도 직관적으로 세팅되어있으며
작업하기 수월합니다. 추천합니다~

Idenel Professional
South Korea
11 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 18, 2024

Support is great!!

Moore's Furniture & Mattresses
United States
2 days using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 27, 2024

I was assisted by Rahul, It was a superb experience. Thank you Rahul

Geisha Designs by Paras and Shalini
India
27 minutes using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

June 23, 2024

GREAT APP, RAHUL HELPED ME ALOT WITH THE INTRIGATION

Ariah Nails
India
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 1, 2024

Janani is so nice and patient to guide me set the shipping fee

Dry Studio
Japan
About 2 hours using the app
Logbase replied March 2, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 22, 2024

Jennifer has been very helpful, great support :)

Velmano
Germany
9 minutes using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

September 11, 2021

This app works great and has helped solve a lot of shipping issues. Very helpful staff. Would definitely recommend this app to other merchants.

Just Brownies
Australia
About 3 years using the app
Edited August 24, 2024

I had a great support about free shipping settings from Nithish Kumar.
IT was quick, qualified, and Kind.
Thank you!

バーチャル・ミュージアム
Japan
Over 2 years using the app
Edited June 13, 2024

Barath and SIVA IS THE BEST ONE!!! He really helped me with my problem very kind and took a lot of time with patience :)

La Despensa de Vila Sen Vento
Spain
Over 2 years using the app