Reviews (918)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

October 25, 2023

Jennifer was awesome :)

GNL Footwear
Switzerland
23 days using the app
Logbase replied October 27, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

March 1, 2024

Janani is so nice and patient to guide me set the shipping fee

Dry Studio
Japan
About 2 hours using the app
Logbase replied March 2, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 14, 2023

Super App! Der Kundenservice ist auch sehr gut. Jennifer hat sich sehr viel Zeit genommen beim einrichten der App über den Zoom Call. Klasse!

Pinewoodhuskys
Germany
3 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

January 22, 2024

Jennifer has been very helpful, great support :)

Velmano
Germany
9 minutes using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

September 11, 2021

This app works great and has helped solve a lot of shipping issues. Very helpful staff. Would definitely recommend this app to other merchants.

Just Brownies
Australia
About 3 years using the app
Edited August 24, 2024

I had a great support about free shipping settings from Nithish Kumar.
IT was quick, qualified, and Kind.
Thank you!

バーチャル・ミュージアム
Japan
Over 2 years using the app
Edited June 13, 2024

Barath and SIVA IS THE BEST ONE!!! He really helped me with my problem very kind and took a lot of time with patience :)

La Despensa de Vila Sen Vento
Spain
Over 2 years using the app
March 21, 2022

Siva did a great job with assisting and explaining my requests. Really appreciate the help. Love this app. Very user friendly.

Laxretreat
Malaysia
Over 2 years using the app
Edited February 1, 2024

Rahul Barath supported me well. I highly recommend using any of these apps. They are fantastic. Rahul & Barath, you are the best!!!

Quality Plants & Seedlings
Australia
Over 2 years using the app
Edited October 5, 2023

Janani & Vindu, was very helpful. I do not have enough words for gratitude. She was very patient and helpful. Excellent APP and solved all business challenges. I would rate 5 out of 5. Great support and awesome service. Thank you Janani. One word! The Product and Team are EXCELLENT. They Go extra miles to help you out with positive attitude. Profound technical knowledge. The APP is fantastic solved all my challenges and brought value for my business. This is the great APP you must have for your online store. Great PRODUCT and great TEAM.

Elegant Style
Australia
Over 2 years using the app