Reviews (918)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

February 1, 2024

Great support from Vinduja to help us get set up and exacly what we needed in terms of functionality

Ovolin
Sweden
About 5 hours using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

October 25, 2023

Rahul, great work with the introduction, thank you so much! Viva India!

rhymezlikedimez
Belgium
16 days using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

June 23, 2024

GREAT APP, RAHUL HELPED ME ALOT WITH THE INTRIGATION

Ariah Nails
India
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 16, 2024

Jennifer was a great help today, and executed the task at hand really quickly, kindly and helped our business out.

We really would reccomend her, great help!

A*

DripUnion
United Kingdom
About 6 hours using the app
December 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

kokonutofficial
Canada
About 6 hours using the app
Logbase replied December 25, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 31, 2024

Fantastic onboarding assistance from Vinduja & amazingly fast technical assistance from Rahul too. Very impressed so far!

Toys for a Pound
United Kingdom
6 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 12, 2024

Jennifer was very helpful and patient!

Bawa Medical
United States
About 2 months using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

March 7, 2024

Thanks Vinduja for helping out! Much appreciated!

Murphys Direct IRE
United Kingdom
10 days using the app
Logbase replied March 13, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

October 24, 2023

Really helpful and sorted everything we needed instantly!

Walsingham Farm Shop
United Kingdom
4 days using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

April 18, 2024

Support is great!!

Moore's Furniture & Mattresses
United States
2 days using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.