Reviews (918)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

January 18, 2023

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!

Fixabolt
United Kingdom
Over 1 year using the app
Logbase replied January 19, 2023

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime!

Gratefully,
LogBase Team

February 24, 2022

J'ai reçu l'aide de Siva pour la configuration de mes scénarios sur l'application et il a été d'une grande aide! Merci beaucoup

Alych
Morocco
Over 1 year using the app
February 16, 2023

Rahul helped me greatly. Very good and fast to the point!
Rahul helped me greatly. Very good and fast to the point!

Deals Galore
Australia
Over 1 year using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

February 17, 2022

Amazing app. Siva did a wonderful job helping us to setup multi location, which is working perfect now. Siva was soo good! Thank you so much Siva.

Nbourhood
Denmark
Over 1 year using the app
Edited September 11, 2023

Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing.

The team at Shipeasy are simply the best!

Todo Sano
Mexico
Over 1 year using the app
Edited August 9, 2024

This app is great. Excellent support from Durkesh! Thanks to Durkesh for the help , fast action and extra time.

The Balcony Garden
Australia
Over 1 year using the app
Logbase replied March 24, 2023

Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!

March 3, 2022

Fantastic App! Easy to use. And the most efficient and professional services from Siva and Rajkumar!!! Thank you so much. I can now go-live. I reccomend ShipEasy to all.

Ferme Biocancour
Canada
Over 1 year using the app
Edited August 28, 2023

Support was really helpfull. Dhanasheelan and Sowmi were very helpfull. Thank you very much for your service. Pedro

CS Garrafeira
Switzerland
Over 1 year using the app
Logbase replied May 22, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

June 2, 2022

I want to thank Janani for support with shipping rates. She has made my life 10 time easy with this application. I high recommend any of LogBase product very easy to use and great support.

Outdoorsioo
Australia
Over 1 year using the app
Edited July 30, 2024

I have been using Shipeasy for few months now, today Annie was very helpful when something didn't go as expected, she found the problem and solved it real quick. The assistance team has been really helpful.

The General Pet Store
Australia
Over 1 year using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂