Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

August 4, 2023

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)

Max Wild Shop
Germany
1 day using the app
Logbase replied August 10, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

August 22, 2022

Excellent customer service, so friendly, patient, and knowledgable.
Very helpful and got the app working perfectly. Thank you, Siva

Almondie
United States
1 day using the app
October 19, 2023

Had Good Experience working with this App. Best Suggestion for Weight Based & Quantity Shipping. Got Good Satisfied Work Experience with Rahul !

Vliving
India
1 day using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 30, 2022

Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!

Flowyline EU
United States
1 day using the app
September 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Mels Hair Care
South Africa
1 day using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

May 17, 2023

Janani was very helpful and knowledgeable. She helped me with setting up the app. She really made it easy for and now I'm confident I can do it myself in the future. Shipping Rates - Shipeasy is probably the BEST shipping app on Shopify app store. I 100% recommend their services as their customer service is on point.

AMR Elektro Offizieller Shop
Romania
1 day using the app
Logbase replied May 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

September 22, 2023

Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!

Cabinet Craze
United States
1 day using the app
Logbase replied October 10, 2023

We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.

October 15, 2021

Awesome support and did exactly what I needed it to. We have various rates for products in certain collections, we were able to get all these rates to blend using the logic and tagging in the app. Would recommend!

Muzzle-Loaders.com
United States
1 day using the app
March 9, 2023

I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.

Petal Cupcakes
New Zealand
1 day using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

April 22, 2022

As Shopify does not have rate by distance option, we have been looking for this for 8 years! Finally an app that is reasonably priced that integrates and provides shipping depending on the distance the client lives from our store! Not only that the service provided by Rajkumon was EXCEPTIONAL. No the set up his not easy but once you get it, it is great and the fact that they are so responsive and will take an hour (actually 2) on the phone to help you set up properly completely overcomes everything! Just 5 STARS

Vintage Home Boutique
Canada
About 24 hours using the app