Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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ShippingEasy has had the biggest impact on our business of any app in the app store. Outstanding product & support team. I spoke to Tom about shipping presets and rules and he walked me through the whole process. He answered all my questions clearly and didn't make me feel being a pain. Thank you very much, Tom! Problem solved!
Bailey was amazing and helped me right away with what I needed. Shipping easy customer service is by far the best on shopify!
We love Shippingeasy! They help us ship like a BIG business, even though we are small biz. They are continually making improvements to their product that allows us to ship even faster and save time & money.
The customer services if top-notch. We personally love the Chat option. The Chat employees are not only very knowledgeable, but they are also extremely helpful and willing to go the extra step to help you.
We feel like the pricing we get for shipping is the best we can find anywhere.
Give them a try! You'll thank yourself.
s/o to Melody! Thank you!
Shipping Easy has been a huge benefit to our business. It provides a lot more options and flexibility for shipping than Shopify did, and their customer support is incredible!
By far the best shipping company. I signed up with Caitlin a few years ago and she was a total rockstar she made it so easy for me to understand. I enjoy the chat support because I am always on the go. They are always so helpful and friendly. I actually spoke to Josh on chat this morning and he fixed my issue quickly and friendly. 5 stars just isn't enough for ShippingEasy
I had to call in twice this week for help with two different situations and was lucky enough to speak with Jordan both times. He was polite and did everything he could to help me quickly. In fact, he was able to resolve both of my issues within minutes. Can't say enough how much we love Shipping Easy, their Customer Service can't be beat!
As to customer support, ShippingEasy has been great! Unfortunately, I cannot remember the name of the gentleman that offered fantastic help to me over the phone, but Mr. Tom, who helped over the Live Chat, helped me in some really complicated manners in terms of personalized automation for our new account. Thank you very much, Tom!
On the occasions when I have had to call people have been very friendly and very helpful. I have talked to Bailey a number of times and he has been very friendly and courteous and very helpful.
I chose ShippingEasy as my shipping partner when I first launched my shop, and I have been very happy with that decision, their service and support! Today was a great example as I spoke with Bailey, who was very helpful, and only quickly addressed the questions I had, but also offered some suggestions to consider. He also offered to look into a question I had about rate differences (more) between what Shopify Real-Time Shipping is charging my customers for FedEx and what ShippingEasy - and FedEx for that matter - would charge me for the same item. There are so many things to juggle every day running a shop in today's world, and I strongly believe that you have to take the time to pick the best partners you can to help you succeed. I believe ShippingEasy is one of those for me and my shop.
Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.