ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

April 12, 2017

On the occasions when I have had to call people have been very friendly and very helpful. I have talked to Bailey a number of times and he has been very friendly and courteous and very helpful.

Raeind
United States
Over 3 years using the app
April 21, 2017

I chose ShippingEasy as my shipping partner when I first launched my shop, and I have been very happy with that decision, their service and support! Today was a great example as I spoke with Bailey, who was very helpful, and only quickly addressed the questions I had, but also offered some suggestions to consider. He also offered to look into a question I had about rate differences (more) between what Shopify Real-Time Shipping is charging my customers for FedEx and what ShippingEasy - and FedEx for that matter - would charge me for the same item. There are so many things to juggle every day running a shop in today's world, and I strongly believe that you have to take the time to pick the best partners you can to help you succeed. I believe ShippingEasy is one of those for me and my shop.

Pretty Things Cool Stuff
United States
Over 3 years using the app
November 8, 2017

Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.

Yellow Berry 2
United States
Over 3 years using the app
July 24, 2018

These guys are the best, easy return labels which is exactly what I wanted.
Spoke with James and Bailey and they were both very very helpful,
So glad to be able to talk to people!

Fillaree
United States
Over 3 years using the app
September 24, 2019

We recently expanded our shop and ran into a ton of problems trying to effectively integrate shipping and inventory across multiple sales platforms - ShippingEasy has saved us! Getting started was easy, the interface is intuitive for high volume shops and the customer service is stellar! We have had several phone sessions with their support staff in a short time and now our ShippingEasy presets are perfectly customized to our needs. Very happy and relieved to have them on our team.

Adornaments NY
United States
Over 3 years using the app
September 27, 2019

Great shipping platform and an even better marketing platform for people with minimal email campaign / design skills! Every time you call, you immediately get a live human. They help me build email campaigns for free and take the time to answer questions. Evan, one of their support guys, even took the time to reformat / import 2,000 emails that were not properly formatted to import. I sent him 2 lists and he cross referenced them, pulled out duplicates and imported them for me for immediate use! No other companies do that from my previous experience. Definitely a winner here guys!!

The Grind Athletics
United States
Over 3 years using the app
June 26, 2019

Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)

Whiskey 'N Hardtack
United States
Over 3 years using the app
September 18, 2019

Jordan with ShippingEasy is great! Thanks guys! Weve used SE for 5 years now, its absolutely amazing and they keep adding more and more features for the same price!

Hornworms.com
United States
Over 3 years using the app
May 16, 2017

bailey is great! company is great. always friendly and saves me lots of time.

Gogo Lush
United States
Over 3 years using the app
March 23, 2015

The shippingeasy team is great and works with us to help us get the lowest shipping rate we can for the amount of shipments we send out to our customers each day.

Smoke Cartel
United States
About 3 years using the app