Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

Edited November 13, 2019

Matthew was very helpful and quick with what I needed to do switching information on email templates. I couldn't figure it out on my own and within minutes being on chat with Matthew, it was all fixed. Thank you for the great customer service.

Lavha Store
United States
About 2 years using the app
January 10, 2017

Super easy app to install makes shipping out orders a breeze.

Csa Medical Supply
United States
About 2 years using the app
November 30, 2018

The app works very well. Takes a bit of time to figure out some of the details. The support team is great! They are very helpful and willing to help you with questions.

Monumental Chocolate
United States
About 2 years using the app
November 14, 2017

My experience with Shaq was so easy and professional, she was able to get the problem solved in no time!!!

Edge Entity
United States
About 2 years using the app
January 16, 2020

This app has been the perfect app since day one. Everyone has been super friendly and their tech support is the best! I love having the option to have support through chat rather than having to get on a cool. However their phone calls are awesome too. Thanks recently to Tom for helping me out with an order that was driving me insane. You rock!

Liquid Death
United States
About 2 years using the app
February 28, 2020

Shipping easy has been super helpful shipping out my items from my shop, and the support has solved all my questions quickly. Thank you!

Wigdot
United States
About 2 years using the app
May 16, 2017

We launch tomorrow and I chose Shipping Easy from my work with the App in the past...Shipping Easy helps you work smart, not harder!

Addicted To Sugar
United States
About 2 years using the app
November 26, 2019

Love the customer support on shipping easy they are always quick. Also, they update the system frequently, and it saves us a lot of money.

Fitonomy
United States
About 2 years using the app
June 29, 2015

We've tried ALL the shipping softwares and Shipping Easy is BY FAR the best we've used. Their customer service is outstanding and every time we've had to add a new printer or get something fixed they've taken care of it immediately. I couldn't speak more highly of them, we will not be leaving any time soon! :)

Fleuriste Warehouse
United States
About 2 years using the app
January 10, 2020

Easy to use and always great customer service. Highly recommended! Utilizes cubic shipping which is a HUGE plus!

Shoppe with Shawn
United States
About 2 years using the app