Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

September 28, 2017

I have been working with ShippingEasy for 9 months.

We process about 300 orders per day with no problems!

Corey, James, and Jessica have helped me set up the system
to run more efficiently.

I recommend the platform and the customer service, both are great!

Kitchen Sumo
Australia
10 months using the app
October 28, 2016

Great app! Easy to install and set up! Highly recommend!

Bow Tie Expressions
United States
10 months using the app
November 30, 2016

ShippingEasy is THE MOST IMPORTANT APP in my business. Running a subscription box business means you have to be on top of shipping 24/7. ShippingEasy also makes my shipping more affordable with the Flat Rate Green Shipping. Support also rocks!

Cajun Crate
United States
10 months using the app
June 15, 2022

I've been using ShippingEasy for several years, previously with WooCommerce integration and now with Shopify. It also integrates with Amazon & Etsy so that I can manage everything related to shipping and inventory. I honestly don't know other small businesses don't know about this great software - it's better than ShipStation, Ship Pirate or Stamps.com I recommend it to everyone.

Catch the Fire Worship Flags
Canada
10 months using the app
Edited November 29, 2018

While in the process of setting up our store we had some questions. Every time we reached out to customer service we got someone to talk to immediately. All customer service staff is very friendly and patient. In particular Micah was always able to help us adequately thanks to his knowledge and excellent communication skills.

Cool Decor Company
United States
10 months using the app
August 3, 2017

Really great customer support. Cory helped on the line with UPS to get through a complicated set-up process with them. What great customer service. Highly recommend!

Nitey Leash Wholesale
United States
9 months using the app
November 9, 2017

Bailey was great! Super knowledgable, very informative, and most importantly he was extremely helpful! Cant say enough great things about Shipping easy, the most impressive being the customer service. We have used other services in the past to fulfill shipping services for our company, but shipping easy stands by its name and makes the process EASY!

Nitey Leash
United States
9 months using the app
November 6, 2019

ShippingEasy has been an incredible asset for us in managing our shipping & logistical needs. It has always come through for us without much issue and whenever we have had any technical issues they've been quickly addressed. I've reached out to Rewa Welch multiple times and she has immediately taken care of my technical support issues. She takes ownership as if she was an owner of the company which is a rare find! Kudos to ShippingEasy for everything and for having an excellent team behind them!

Leafwell Botanicals
United States
9 months using the app
September 14, 2018

We've been using Shippingeasy for a long time, works great! Jacen just helped us out with an issue (our mistake actually, nothing wrong with the app) really cool and knowledgeable, love the live chat feature.

Kimberly Freeman
United States
9 months using the app
November 17, 2016

This app has saved us so much time and eliminates errors from retyping address. I love that it accesses both our website and ebay stores.
Teresa

Polishpottery Com
United States
9 months using the app