Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

February 27, 2019

Ive been using shippingeasy for about a half of year, even before i had shopify. I love them. I love the live chat they always have. Its extremely helpful and the customer service is exceptional. I REALLY appreciate that. Also, its easy to use! I cant think of any drawbacks honestly.

Phoenix Fire Products
United States
7 months using the app
June 8, 2016

Great, easy to use and easy to customize app. Flawless integration with Shopify. Extremely attentive and informed customer service. Well priced too! Highly recommend.

Jame Clothing
United States
7 months using the app
March 24, 2020

The customer support is phenomenal. The ease of use and connect-ability is amazing. We would definitely recommend this app.

Green Thumbs Garden
United States
7 months using the app
April 16, 2018

Had an issue with printing labels and the representative knew exactly how to solve the issue! Great, Quick, Fast Service! Thanks, Cory.

Tasteetreasures
United States
7 months using the app
February 21, 2014

Best shipping app there is! Went from entering hundreds of addresses manually to using this app and it has made business run so much smoother. I had an issue with creating a label for an international customer and an account manager responded to my email immediately and took care of the issue before I even stepped into my office the next morning. I am very pleased with the customer service and recommend this app to anyone! Thanks Shipping Easy!

John Elliott + Co
United States
7 months using the app
February 24, 2020

Shipping easy is the best shipping app we have used to date. I love the features and ease. Great app!

Smeye World
United States
7 months using the app
July 18, 2018

Best Shipping software I found, so easy to use and has every item I need. Love it! www.frontporchcandles.com and www.diffusethatfragrance.com

Diffuse That Fragrance
United States
7 months using the app
Edited November 21, 2017

Completely blown away by Shippingeasy's customer service! I was lucky enough to get help from Clyde and Bryan today! They absolutely killed it. So friendly and super kind. They helped solve my printing issue with ease. I love knowing they are a phone call away. No operator options, just directly linked to amazing SE employees! Keep up the stellar work, Clyde and Bryan! :)

Book Beau
United States
6 months using the app
January 2, 2020

This app is easy to install, and the customer service is A+. Does everything I needed for shipping and more, including maintaining inventory, which is really helpful!

Surthrival - Premium Supplements
United States
6 months using the app
June 13, 2014

Even just with their free trial, customer service was fast and top-notch! Rachael was able to troubleshoot my issue and resolve it quickly. Thank you shipping easy!

cheap and chic maternity
United States
6 months using the app