ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility, integrating seamlessly with Shopify and other platforms like Amazon, eBay, and Etsy. It's praised for its user-friendly interface, excellent customer service, and ability to handle high volumes of orders. The app offers a variety of shipping options, automatic customer updates, and custom shipping rules. It also includes inventory management and customer marketing features. Some merchants have reported occasional syncing issues, but these are typically resolved quickly by customer support. Many businesses have found it helpful in saving time and reducing shipping costs.

September 6, 2018

Just started on SE, but the setup was smooth as Jacen and the customer service team there were very beneficial. They made it easy to ask questions and to work toward getting the very most of the services SE has to offer, with a much lower rate than our previous system.

BREKX
United States
5 months using the app
March 21, 2014

ShippingEasy is amazing!!! I've used OrderCup before and ShippingEasy is by far a much more superior product. It helps my company to save so much time processing online orders. I'm constantly impressed by their extremely responsive customer support and the level of detailed product knowledge of every representative I've ever dealt with there (via phone and chat). And they are constantly making updates based on customer feedback. This is a great solution and company!!!

Leckerlee
United States
5 months using the app
February 4, 2014

I had been using the cut-paste method with USPS...and then our company was suddenly on The Today Show and the orders came flooding in. I looked at one other shipping app and it was a pain to set up. Shipping Easy was quick and easy to set up and we were able to get those boxes out the door! If your shipping volume is picking up, I totally recommend this app. I can't imagine business now without it. The support is excellent and the app works well. Don't hesitate to purchase.

Hudson Henry Baking Company
United States
5 months using the app
May 23, 2019

Great app, works seamlessly with Shopify and Amazon! Syncs everything together and superb customer service!

WaveBuilder
United States
5 months using the app
Edited June 28, 2023

I understand the need to raise prices every once in a while. However, if you will penalize folks for using their carrier accounts (and, therefore, their own negotiated rates), make sure that you build in some contingencies for cases where folks can NOT use your rates BY LAW. We ship alcohol and MUST ship using our shipping account. Charging us more for the "privilege" is bad business and worse optics.

I will be looking for an alternative and suggest friends in the industry do the same.

De Wine Spot | Small-batch Wines, Curated Whiskey and Sake Collection
United States
Almost 9 years using the app
May 10, 2018

We've recently switched from a much more expensive system to shipping easy and are super please so far with how things are working. The customer service team is always available and super helpful, especially Matthew and Isabel- thank you! Being able to integrate multiple stores is helping to keep our business running smoothly

Joyfill
United States
5 months using the app
April 16, 2013

ShippingEasy works wonders for me! I save time and money on postage. I don't have to copy and paste addresses or have 10 tabs open on my browser at once. I ship internationally with ease. Best service hands down!

Madame
United States
5 months using the app
Edited December 17, 2019

We decided to change from a 3rd party fulfillment center to doing it ourselves but we weren't sure how to handle shipping and manage our inventory. ShippingEasy does this for us, along with customer marketing. We should be able to remove the other app that we use just for customer marketing. ShippingEasy's customer support is amazing too! I have been able to chat for a few minor questions and then had a great onboarding call to get everything set up. I highly recommend ShippingEasy.

Update 12/17 - we have been using ShippingEasy for about 4 months now and the company is still amazing! The app is easy to use, shipping is extremely easy with great rates, and customer service is top notch. The representatives answer my questions and provide instructions so I'm able to obtain the information I need on my own. Melody was very helpful this morning when I chatted with her.

Pur Carbon
United States
4 months using the app
May 29, 2020

the support staff is the differentiating factor with Shipping Easy. Shipping Easy's support is phenomenal. They respond quickly and with helpful answers, and support issues are resolved very fast. It's a huge difference between them and other competitors.

Pristine Sprays
United States
4 months using the app
May 16, 2017

My rep was Taylor. Was very helpful!!! Thank you so very much!!!

Rachels Tea
United States
4 months using the app