ShippingEasy , 601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.
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Here's the most important thing to know about ShippingEasy - they really care about service. There are lots of ways to ship online, including many great options like ShippingEasy - but they are easily the most proactive app/company I ever could have imagined.
I like to save money, so I've always used free shipping systems through PayPal and USPS. They were getting tedious so I decided to check out ShippingEasy. I punched through 300 orders in one night - and most incredibly, when I had a problem uploading a CSV, they CALLED ME! They saw the problem on their end and called me with a suggestion to fix it.
Here's how impressed I was with that level of service. It's the last Friday to get Christmas orders out and I wanted to take the time to write this review so fellow Shopify store owners could hear the difference in service at ShippingEasy.
Any and every time I have had a question, the Shipping Easy support line staff has been able to talk me through a quick and painless solution. They are pleasant, professional and ALWAYS available. This is certainly the best customer service I have ever experienced. Kudos!
We LOVE Shipping Easy! Moving from stamps.com to Shipping Easy is one of the best decisions we've made in 2014. Their user interface is super easy to learn and their support is responsive and informative. Great product!
Increased our shipping efficiency 3x. Incredible support and product.
The name says it all. Shipping Easy really made my shipping easy. Customer service was super friendly also.
Have to pay a monthly fee to get the lower rates, but we ship so often that we end up savings TONS of money monthly from the discounted rates even with the fee included. The order syncing has also worked well for us, we haven't had any issues.
We've been using ShippingEasy since the fall of 2016 and are extremely pleased with their service and customer support. We would recommend this to all that are looking to have all their sales pulled into one source for shipping...it's like their name says - ShippingEasy!
I worked with Brandon Harrison today just after installing the application....Knowledgeable isn't a word I would use because the word doesnt carry enough credit!! If I need to ever call back I sincerely hope I get him or another rep just like him
We are never disappointed when we need help. More company's should give this much attention to "GREAT" customer service. Thanks support team for all you do.
Great company and customer service!