ShippingEasy , 601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.
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My rep was Taylor. Was very helpful!!! Thank you so very much!!!
I've used a lot of shipping apps, and this is one of the best. There is a clear and concerted effort to try to improve and help customers with easily accessible customer service. It's not perfect, no shipping app is, but they are clearly trying to become perfect and that's huge.
I had an issue syncing/authorizing a store, I called the store and did what they said, but it did not work. I then called ShippingEasy, and the woman I spoke with was SUPER helpful. She stayed on the phone with me until the issue was resolved (and it was resolved). I wish I had contacted ShippingEasy first, I could not be more pleased with the customer service :)
WARNING: Out of date - DOES NOT SUPPORT CURRENT FULFILLMENT API'S!
Pro:
Great support. They know enough on the basic end to be helpful, and escalate when appropriate.
Relatively easy interface.
Con.
MAJOR: Hasn't been updated to support Shopify's new Edit Order function, (and the new fufilllment API's)
https://shopify.dev/changelog/edit-orders-with-our-new-order-editing-apis
https://www.shopify.com/partners/blog/shopify-order-editing
This needs to be fixed - it's been 9 months since these tools for Fulfillment apps were released by Shopify, and ShippingEasy isn't supporting them yet.
Overall the app is good. But this emerging issue is kind of a deal breaker.
We have a major issue where we cannot use the Shopify standard Edit Order feature because Shipping Easy doesn't pick up up on the changes that it makes the to order. Our shippers and pickers get confused and the order processors instructions aren't passed along.
Very easy! Best support ever! Blew Ship Station out of the Water. No we will call you back later BS. Live chat!
Not only does the app simplify all your shipping needs but the customer service is amazingly helpful! Great Job Shipping easy!
Love this App! It makes it so easy for me to easily integrate sales from my shopify site and Jane.com. Great prices and very easy to use! I highly recommend it!
Excelent. The customer service is amazing, they help you the time you need until find the solution to your issue. Very satisfied. I recommend it!
Clyde helped us get all of our shipping rules setup. Great service!
ShippingEasy works wonders for me! I save time and money on postage. I don't have to copy and paste addresses or have 10 tabs open on my browser at once. I ship internationally with ease. Best service hands down!