ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility, integrating seamlessly with Shopify and other platforms like Amazon, eBay, and Etsy. It's praised for its user-friendly interface, excellent customer service, and ability to handle high volumes of orders. The app offers a variety of shipping options, automatic customer updates, and custom shipping rules. It also includes inventory management and customer marketing features. Some merchants have reported occasional syncing issues, but these are typically resolved quickly by customer support. Many businesses have found it helpful in saving time and reducing shipping costs.

May 29, 2015

Really like this app! Since we sell in various venues it is great to see all shipping history at a glance as well as delivery information. Thanks for a great app!

Education And More
United States
3 months using the app
October 3, 2018

ShippingEasy is a great app! And, if you need anything, you can count on their superior customer service. I have contacted them by phone and chat. I would recommend them to anyone who wants to automate their fulfillment.

GRIPSTIC
United States
3 months using the app
April 19, 2021

I've used this app for years, mostly without trouble, but since I'm on the lowest plan they refuse to provide support even when it's about a bug in their app. No support for bugs means you're dead in the water, and who has time for that. OneBalance Fix for other users: If you need to use funds already in your OneBalance account, you can print your labels directly from Stamps.com. Their interface is clunky but it'll do in an emergency. Your Stamps.com login info is under "One Balance and Carriers", then "Manage Passwords".

Chaos in Color
United States
About 7 years using the app
August 19, 2016

Shipping Easy is great. Very easy to use and super convenient for order processing. There is a learning curve, but the customer service is fantastic and quickly repsonsive! Especially James (whom we've spoken to many times!) :)

Fortmagic
United States
3 months using the app
April 1, 2019

We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.

Wheelin and Dealin
United States
3 months using the app
April 7, 2017

My Customer Service Rep was very helpful and knowledgeable. Knew just what to do to get our printer working again.

Thanks Bailey!

Gloria - Global Logistics Exchange, LLC

Outpatient Md
United States
3 months using the app
Edited June 6, 2019

ShippingEasy has been life-changing in improving the efficiency of speed of our packing and shipping process. I love being able to customize the labels with item names and the countless ways to sort, filter, and categorize. I also am so impressed with the reporting features as well as the inventory management and email marketing. 5 stars all the way.

Pork King Good
United States
3 months using the app
November 26, 2021

I tolerated this app for nearly 5 years...getting worse with each update. The final straw was when I paid for $25.00 of postage, but instead was charged $1000.00. While I was dialing customer support, I was charged an additional $1000.00. After getting bounced all over with customer support repeatedly telling me they can't do anything, I was instructed to close my account to force a refund. I was told I would receive the refund in 1-3 weeks. After canceling my account I receive an email confirming the cancellation, but advising that I would be refunded any unused balance within 6-8 weeks. I called customer support again to clarify. After another 40 minutes I was assured that I should ignore the email because my claim was "expedited" and I would in fact receive a refund in 1-3 weeks. After nearly 5 weeks with no word, I called and asked for an update. The response... "Well if you had read the agreement, you would know that it takes 6-8 weeks for a refund to be processed. There is nothing in the notes about an expedited refund. I don't even know what that means because its out of our control." I asked to speak to a manager and was told, "Why...they aren't going to tell you anything different. There is nothing we can do for you and we don't even have your money. You will just have to wait 6-8 weeks for the postal service to figure it out." I then asked if they were implying that it would be an additional 6-8 weeks, to which they replied "yes". I advised that I would just take it up with my bank, to which they replied, "Yeah, that's a good idea" So here I am, a small company who had nearly $2000.00 stolen by Shipping Easy/Stamps.com, and the only thing they can come up with is to tell me to go away and they will give me my money back when they get around to it. I found another app outside of the Stamps.com family. Once I saw the difference, I was actually embarrassed that it took me getting ripped off to find a better performing app

stā BODY
United States
About 5 years using the app
October 27, 2017

We LOVE this software. Realistically, it has saved us at least 50% total labor hours in processing our orders on Amazon, Shopify, Etsy, Ebay and other e-commerce platforms. In addition, there is one gentleman who works for ShippingEasy that is about the most exceptional customer advocate we could possibly imagine. If we have had any issues, they get resolved almost immediately. We highly recommend this Shipping Software. (Note: we switched from ShipRush, which we had used for well over 5 years. ShippingEasy is a game changer over our previous shipping software.)

Boottique
United States
3 months using the app
February 8, 2016

ShippingEasy has been a breeze to integrate and use.
We have found it 100% better and more reliable than other shipping services we have used.
We have had no issues with connectivity to Shopify, our orders are fulfilled with a tracking number consistently.
Our shipping department also finds it easy and straight forward to use.
Support is also fantastic!

I would highly recommend using ship easy and your shipping solution.

All American Apparel
United States
3 months using the app