Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

October 27, 2017

We LOVE this software. Realistically, it has saved us at least 50% total labor hours in processing our orders on Amazon, Shopify, Etsy, Ebay and other e-commerce platforms. In addition, there is one gentleman who works for ShippingEasy that is about the most exceptional customer advocate we could possibly imagine. If we have had any issues, they get resolved almost immediately. We highly recommend this Shipping Software. (Note: we switched from ShipRush, which we had used for well over 5 years. ShippingEasy is a game changer over our previous shipping software.)

Boottique
United States
3 months using the app
October 7, 2015

Running your own business after a corporate career where you expect others to do all the work is not happing. When orders come to us via the web and Shopify you need to process them quickly with little hassle. Shipping Easy is the answer. No more copy and pasting into Stamps.com domestically and even worse with international (copying and pasting first, last, street, etc.) or fumbling around with Paypal and shipping there. I love orders but actually hated being handcuffed with the process. ShippingEasy has changed my business life lets me batch and set packaging, push a button and print all packaging slips and labels at once. And their customer service is very helpful too. It's worth every penny to order ShippingEasy today I did and love it. W Everett, president, Boulder Hockey Shield CO.

Hockeyfaceshields Com
United States
3 months using the app
January 23, 2018

ShippingEasy is great but definitely does not have anything. A few things I don't understand - why can you not just download a shipping label and not print it? Frustrating when I am trying to send to a customer. Similarly, you cannot download a PDF of the orders you are trying to print before printing. Their customer service is very accessible, but I agree they do tend to place blame on external factors. They are always very nice and problem is solved quickly, but I do feel like we have to call a lot. Overall, more features than our previous shipper (GoShippo) and for now it is working for us.

Rareform
United States
Over 5 years using the app
May 27, 2016

Great service. Very good user interface. Works as promised, with powerful USPS and UPS integration.

Ammo Ale
United States
3 months using the app
May 4, 2018

Following a national TV experience we went from Shippo to ShippingEasy. We simply had to to handle the HUGE jump in order volume. And I'm glad we did. ShippingEasy makes it super easy to batch print large numbers of orders at once with a single click.

And their customer service is off the charts. Cory patiently answered all of my questions and actually did a lot of the work himself, ensuring everything went smoothly. I highly recommend!

Zzz Bears
United States
3 months using the app
August 19, 2019

I actually look forward to chatting with someone from customer support. No matter how long it takes to solve your issue, they remain professional, patient and courteous! Never giving a possible solution and to contact them again if it doesn't work.

Always a positive ending with customer support.

Lilly's Kloset
United States
Over 5 years using the app
April 25, 2013

Great customer service and help getting us setup. Looking forward to using this system. Aside from helping us be more efficient, the savings on shipping is the best part.

Vayables
United States
2 months using the app
October 30, 2014

Where have you been all our lives?! =) We love Shipping Easy! Before we used USPS Click n Ship and had to manually enter EVERYTHING! Plus we could only ship Priority mail from home. We'd have to go to the post office and stand in line to do our 1st class/media mail shipments. But NOW shipping easy lets us do everything from home!! It is FANTASTIC! Super easy to use too! Thank you Shipping Easy for helping this non profit be more efficient!

Cranio Care Bears
United States
2 months using the app
February 16, 2015

Terrible customer service. Took over 2 weeks for them to help me solve a simple problem because I didn't have a paid plan.

Wildfire Kicks
United States
Over 4 years using the app
June 26, 2019

Love this app. The app works great with Shopify and Amazon. This simplifies our shipping a lot! Customer service is great.

YAYA Organics
United States
2 months using the app