ShippingEasy , 601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.
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Following a national TV experience we went from Shippo to ShippingEasy. We simply had to to handle the HUGE jump in order volume. And I'm glad we did. ShippingEasy makes it super easy to batch print large numbers of orders at once with a single click.
And their customer service is off the charts. Cory patiently answered all of my questions and actually did a lot of the work himself, ensuring everything went smoothly. I highly recommend!
I actually look forward to chatting with someone from customer support. No matter how long it takes to solve your issue, they remain professional, patient and courteous! Never giving a possible solution and to contact them again if it doesn't work.
Always a positive ending with customer support.
Great customer service and help getting us setup. Looking forward to using this system. Aside from helping us be more efficient, the savings on shipping is the best part.
Where have you been all our lives?! =) We love Shipping Easy! Before we used USPS Click n Ship and had to manually enter EVERYTHING! Plus we could only ship Priority mail from home. We'd have to go to the post office and stand in line to do our 1st class/media mail shipments. But NOW shipping easy lets us do everything from home!! It is FANTASTIC! Super easy to use too! Thank you Shipping Easy for helping this non profit be more efficient!
Terrible customer service. Took over 2 weeks for them to help me solve a simple problem because I didn't have a paid plan.
Love this app. The app works great with Shopify and Amazon. This simplifies our shipping a lot! Customer service is great.
After most recent update when using search to fulfill shopify orders shippingeasy has a predictor as you type, sometimes this pulls up the wrong order and I find myself printing the wrong label. This happens way too often and is a real problem!
Shippingeasy is easy and useful for our company. We use it everyday!
It would be awesome if the customs forms for international shipping could all be printed at once. Selecting the customs form for each order makes my shipping days much slower. I know that is something that is being worked on currently but would love that to change.
Other than that, we love that you guys have a "chat" very helpful.
-PV
ShippingEasy has been a terrific app for us, integrated with our Shopify store. Highly configurable, flexible, and powerful. Excellent onboarding and customer support.
Been using shipping easy for a few years and have successfully shipped thousands of orders with them. Really efficient, especially on days when you have volume orders. Like any shipping app you have to educate yourself a bit on how to do things in a way that works best for your shop.
I'm surprised by some of the negative reviews. This app is always improving and seems very committed to customer satisfaction. It takes some patience and practice to get set up in a way that works for your shop, but i can't immagine thats not the case with other shipping apps. Once you get it down to a science (which labels, which paper, which orientation,etc...) you'll be shipping orders so fast, professionally, and efficiently.
Literally don't think we could run the shop without this app.