ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

January 14, 2016

This app is wonderful and saves me hours of time every week. I tried stamps.com and did not like it at all. Got a telephone solicitor call from ShippingEasy. WOW, their customer service was amazing. They walked me through every detail via telephone. I can't say enough good things about this app. Well worth the money I pay them, plus postage discounts are better than any other company I have found.

Hello Courage
United States
2 months using the app
March 11, 2016

I LOVE these guys. I used a competitor before and I just like the use of the site better and the customer service got back to me within like 10 minutes. That is impressive. I even took a photo of a screen shot, sent it to them and they made sure my international shipping label was correct.

Now THAT is service.

Ftmconnect
United States
2 months using the app
April 4, 2014

Awesome app! Such a timesaver!! The picking lists seriously are the best thing ever. Highly recommended!

onefortythree
United States
2 months using the app
December 15, 2017

Not a reliable service for a business that needs to do a lot of shipping. The system crashes all the time and at key moments when you need to ship items to customers, the service doesn't work. Also, unless you pay for a subscription, forget about getting any help.

Digital Tintypes
United States
Almost 4 years using the app
April 18, 2013

The Pros:
Easy setup and integration with ecommerce platforms
Great rates
v2 saw improvements like the ability to manually create orders for your store, group print labels, group as batch, split orders

The Cons:
v2 saw the removal of the Rates Comparison Wall which was very useful in finding the cheapest rate
v2 UX feels alot slower because of all the added steps
Don't know if you're able to save package dimensions anymore in v2
Quick ship would be nice to have in v2

Hoping to see FedEx and UPS support soon

A Taiwanese High Mountain Oolong Tea Grower | Mountain Tea
United States
2 months using the app
July 10, 2020

Great application! Not only does it work perfectly with our stores, but the service is great and they always answer any questions I have and support! Shout out to Melody H. for the super quick response and amazing customer service:)

www.thebluetimber.com
United States
2 months using the app
October 23, 2018

Our company loves this new app. It is so easy and user friendly. However, if you do have a question, the chat team is very friendly and knowledgeable and has a quick answer. Highly recommend this app.

Nutritional Resources
United States
2 months using the app
January 6, 2020

Connecting ShippingEasy with Shopify was super easy, which of course is not a surprise, we are also using SE for two WooCommerce websites, Amazon, Walmart, Etsy, Ebay plus manual order processing. The app has great features and the support is always extremely helpful

Rose Tattoo Care
United States
2 months using the app
October 13, 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes.

Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally.

As the customer, I would recommend this company to everybody.

Healthylivingca
United States
About 2 months using the app
May 27, 2016

Switching over to ShippingEasy has definitely streamlined the whole process of getting orders out the door. The time it took me to process the large volume of orders generated by our Spring sale was a fraction of what our old platform would have taken. By allowing me to generate labels and packing slips with just a few simple steps and clicks, it has made life in the warehouse much smoother. Instead of spending all day just processing orders, I now can begin shipping them that day. I appreciate the ability to pick up the phone and speak with someone in tech support on a moment's notice if I have any issues or questions. I would have given 4 1/2 stars, but no fractions were allowed! The only reason I didn't give 5 was that they are still working on perfecting the QuickBooks integration. Once the minor issues with that have been resolved, then 5 stars all the way!

Dzrshoes
United States
Almost 4 years using the app