Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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We've been using ShippingEasy since the fall of 2016 and are extremely pleased with their service and customer support. We would recommend this to all that are looking to have all their sales pulled into one source for shipping...it's like their name says - ShippingEasy!
I worked with Brandon Harrison today just after installing the application....Knowledgeable isn't a word I would use because the word doesnt carry enough credit!! If I need to ever call back I sincerely hope I get him or another rep just like him
We are never disappointed when we need help. More company's should give this much attention to "GREAT" customer service. Thanks support team for all you do.
Great company and customer service!
We are a small fulfillment center that uses Shipping Easy to integrate with our client's Shopify stores to fulfill their orders.
The customer service from Shipping Easy has been vital in allowing us to move our business forward!
With their help, we have been able to setup the software to run multiple stores and process out client's orders with ease...
James, Jessica, and a few other team members have been invaluable!
I highly recommend Shipping Easy to help you fulfill your orders!
Just started on SE, but the setup was smooth as Jacen and the customer service team there were very beneficial. They made it easy to ask questions and to work toward getting the very most of the services SE has to offer, with a much lower rate than our previous system.
ShippingEasy is amazing!!! I've used OrderCup before and ShippingEasy is by far a much more superior product. It helps my company to save so much time processing online orders. I'm constantly impressed by their extremely responsive customer support and the level of detailed product knowledge of every representative I've ever dealt with there (via phone and chat). And they are constantly making updates based on customer feedback. This is a great solution and company!!!
I had been using the cut-paste method with USPS...and then our company was suddenly on The Today Show and the orders came flooding in. I looked at one other shipping app and it was a pain to set up. Shipping Easy was quick and easy to set up and we were able to get those boxes out the door! If your shipping volume is picking up, I totally recommend this app. I can't imagine business now without it. The support is excellent and the app works well. Don't hesitate to purchase.
Great app, works seamlessly with Shopify and Amazon! Syncs everything together and superb customer service!
I understand the need to raise prices every once in a while. However, if you will penalize folks for using their carrier accounts (and, therefore, their own negotiated rates), make sure that you build in some contingencies for cases where folks can NOT use your rates BY LAW. We ship alcohol and MUST ship using our shipping account. Charging us more for the "privilege" is bad business and worse optics.
I will be looking for an alternative and suggest friends in the industry do the same.