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Everything you need for scalable shipping in one place, plus the best rates from top carriers.
Seamlessly sync your Shopify orders and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and DHL Express. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Top features include:
- Connect to Shopify: Sync order info to Shopify to stay updated in real time
- Ship fast: Quickly compare rates, print labels, batch print, & more
- Tracking: Track shipments in real-time and easily notify your customers
- Branded shipping: Branded tracking pages, notification emails, and packing slips
- Returns: Easily generate return labels and improve your customer experience
- Highlights
- Popular with businesses in United States
Labels and packaging
Managing shipments
Pricing
External charges may be billed by Shippo separately from your Shopify invoice. Learn more
Starter Plan
Free to install
Get started right away
- Free up to 30 labels/month
- Tracking, returns, address validation, & more
- 50-90% off USPS, UPS, DHL Express & more
- Automations
- Email support
Professional Plan
$19 / month
Starts at $19/mo. Pricing depends on your monthly label volume. If you ship 10K+ labels/mo, reach out to Shippo.
- Free 30-day trial
- Everything in Starter
- Up to 10K labels/mo
- Connect your own carrier accounts
- Branded shipping
- Chat & phone support
- 5 users
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
used to be free and they made money from the purchase of labels. Now they are trying to charge a monthly fee on top of that. Going back to shopify shipping since shippo does not provide any more value than what is already built into shopfiy.
Complaint Against:** XCover and GoShippo
Date of Incident:** 09/16/2024
Insured Value:** $8,544.00
XCover Insurance ID:** 8----M------INS
Created By:** J. L.
I have been using GoShippo for 5 years, shipping millions of dollars in jewelry and paying thousands of dollars in insurance premiums. On September 16, 2024, I purchased a shipping label through GoShippo with UPS for a package insured for $8,544.00.
The package showed as delivered, but no one signed for it. UPS confirmed that the package was lost, and XCover initially agreed to pay out the claim. However, when it came time to pay the full value that I had insured, XCover sent me a breakdown of the payment that was never disclosed when I purchased the insurance. They claimed that their policy terms had changed on January 1st, 2024, without notifying us.
Here is the payment breakdown they provided:
- **Cost of goods:** $8,544.00
- **Deductible:** $1,250.00
- **Subtotal:** $8,544.00
- **Cover limit:** $5,000.00
- **Total approved amount:** $3,750.00
Nowhere during the insurance purchase process was there any mention of a deductible or a coverage limit. GoShippo and XCover require customers to enter the total value of the product when purchasing insurance, implying that the full amount would be covered. This misleading practice has resulted in a significant shortfall of $4,794.00 in coverage.
I demand that XCover and GoShippo honor the full insured value of the necklace as per the insurance I paid for. If this issue is not resolved immediately and fully, I will be forced to pursue legal action for bad faith insurance practices against both GoShippo and XCover.
I expect a swift resolution and full payment of the insured value.
Thank you for your review - we appreciate your feedback. I see that we have an open ticket addressing this issue that we're discussing via email.
All was fine until first lost package. $700 package lost and have been told by chat support for 3 days the case manager would call us about it, since we can not communicate directly with FedEx because shipment was through Shippo. Rep has still not called and we have no update to provide the customer for a package that has been lost for over a week. Continue to get the run around from their chat and no proactive communication from Shippo.
Thank you for your feedback. We're sorry to hear about your lost package. We're still looking for your case based on your review name. Can you please reach out to support@shippo.com and reference this Shopify review? Our team will be happy to look into this further!
Thanks,
Shippo Support
Support
Shippo can answer any questions you have about Shippo ‑ Simplified Shipping.
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Launched
February 4, 2014
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