Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

February 21, 2014

Great app! This app truly delivers a cost effective shipping solution! I would highly recommend this easy to use app.

The support staff is incredibly responsive, and helped fixed a small issue the same day that it happened. All I had to say was WOW!

I would definitely recommend that you give this app a try.

möbius + co
United States
About 1 year using the app
December 5, 2017

Easy to use and great shipping rates!

Atlas Preservation
United States
About 1 year using the app
November 25, 2018

Simple pay as you go pricing, good integrations, and support ZPL II label formats. What more could you ask for?

blueAcro
United States
About 1 year using the app
June 27, 2016

Yes! Yes! ...I definitely recommend Shippo. It was so easy to install (less than 5 minutes) and very easy to use. No guess work-no headaches; trying to make it work or how to use it. It looked at my open order and prompt me through a series of questions and produced a label ready to print from my desktop printer. After I mailed my package, I checked Shippo only to see Shippo had already started tracking my package. How great is that.
All I had left to do was to input the tracking number to my customer's email. It was my first online order and Shippo took the problem I was having from another app into a "no worries" experience. Shippo did not make false promises. I haven't been asked by them yet for a review, but I wanted other Shopify Newbies to know about this app.

Familyshoppingstore
United States
About 1 year using the app
Edited August 30, 2018

Was excited to be able to create return labels that only bill when scanned and this app claims to do that. Even talked a little bit with support via e-mail about how best to accomplish this.

I had a little trouble initially, but it was because they wanted proof of identity. Admittedly, a little annoying, but understandable considering how much weird crap is sent through the mail these days.

I've been very pleased with the service. The Shippo-provided USPS rates are pretty good, and our UPS account plugged right in. The best part are the pay-on-use return labels which are excellent, because many of our customers don't actually get around to sending the item back they request to return.

Overall very happy. I would recommend.

JT Home & Away
www.jt-home-away.com

Jt Home Away
United States
About 1 year using the app
April 22, 2014

We definitely recommend this app to all shop owners. Not only does Shippo fill out shipping forms for you, but it communicates with Shopify to send fulfillment notices to our customers (with tracking) and archive the order. The way orders are listed on Shippo is actually more helpful than Shopify's presentation of orders. Shippo lists the items that were ordered, which Shopify does not. I find this immensely helpful. Also, I set up the app and sent an international order to Japan within 15 minutes. Not bad! Thanks Shippo!

Freight Baggage
United States
About 1 year using the app
October 16, 2017

Have loved using Shippo and my customer service experiences have been quick and easy!

Rad Joy
United States
About 1 year using the app
September 18, 2017

Shippo Customer service is AMAZING!!

Wonder Imagery
United States
About 1 year using the app
September 28, 2016

5 star App for shipping and fulfilling easily.
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www.theluxbrand.com

Lux Air Purifiers
United States
About 1 year using the app
Edited February 18, 2015

Wow! This is amazing. I wasn't sure what to expect but just used for the first time.

This is going to make life easy. Linked to our parcel2go account. Automatically grabs all details from shopify store sale so dont need to manually enter in parcel2go and shippo also gives you the option to send e-mail with tracking number to customer.

This is going to be one stress free and automated beauty. Couldn't believe how easy it is to use once set up.

**UPDATE**

It gets even better. We have now discovered with the click of 1 button we can produce labels for all of our daily orders, print a packing slip & send an email to customers with tracking. No need to go into each individual order.

Ignore the no UK help feedback, i'm not to sure where that has come from? All you need is a parcel2go account (parcel2go have amazing rates for MyHermes). Also GoShippo team have always been really helpful & responsive.

PureChimp
United States
About 1 year using the app