Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

March 23, 2015

Fantastic app. Easy to setup and use, and the pricing is way better then any other option.

Kink Outfitters
United States
Over 1 year using the app
Edited April 26, 2018

Shippo works well for all of our shipping needs.

Socialite Beauty
Canada
Over 1 year using the app
November 24, 2015

Seriously awesome! I have been trying to find a way to create return labels and make the return process easier. THIS is definitely the way. You can include a return label with the order, and it will only charge you if it gets scanner. Better packing slips too! Shopify includes unnecessary information on the packing slip. Shippo makes it clean and simple and anything can be customized. Support responds within literally 5 minutes (even during holidays). Impressive. Thumbs up!

Spiked Pearl
United States
Over 1 year using the app
June 2, 2014

I have to say that I love Shippo. It has completely transformed the way I ship my packages and process orders. It's so fast, there is no typing address needed, and I like that you have updated the website making it easier and streamlined. Great job!!

Manus Men's Swimwear
United States
Over 1 year using the app
August 20, 2014

App works great. It has enabled me to synchronize shipping and saved me a lot of time. It also has an easy to refer to method of identifying which packages have been delivered and those that are still en route, which helps me provide support to customers. I've tried other shipping apps that we're OK, but Shippo is in my opinion the easiest to use and best! Thanks for your support!

::CURATED::
United States
Over 1 year using the app
November 28, 2016

So far shippo has been great, the USPS rates are low and i love how i can print labels, packing slips and email customer their tracking # all on one platform! We love it at sajnaturalbeauty.com

Saj Natural Beauty
United States
Over 1 year using the app
November 2, 2017

Super happy with Shippo, the app does what it's supposed to, and every experience with the customer support has been a productive and positive interaction. I've had crappy experiences with a few other app developers, but Shippo isn't one of them and I'm happy to share my experience and hope others have a similar experience. =)

Vegansupply Ca
Canada
Over 1 year using the app
August 1, 2018

Shippo has worked well for us when we need to ship an order that wasn't placed directly from our website's Shopify store. Easy to work and quick. We did have a few issues that were quickly resolved by the Shippo Help crew. They were very responsive and even helped take care of a problem that had more to do with our computer system than the Shippo app. Definitely would recommend Shippo.

Usbells
United States
Over 1 year using the app
September 12, 2016

This is a must if you are a self-fulfiller! We've been using it here everyday at https://www.ibsformula.com since we got our IBS Formula store up and running.

Ibs Formula
United States
Over 1 year using the app
August 21, 2018

Been using them for over a year and it works great for US domestic USPS shipments. Their DHL rates are not bad either for international. Any questions we had customer support always answered in a timely manner.

Vrge
United States
Over 1 year using the app