Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

May 17, 2014

Great product, makes printing labels a breeze! Must have

JerkyXP
United States
About 1 year using the app
October 15, 2017

Very happy with Shippo and with Rebekah!

Royal Metals Jewelry Supply
United States
About 1 year using the app
October 20, 2020

Shippo is awesome, easy to use, straight forward UI, no confusion and their support team is very helpful. Highly recommended!

Stockings & things
United States
About 1 year using the app
September 7, 2017

I've had to ask a few questions to their support team and I always get a fast and great response. Awesome customer service.

Wallys Dog Hub
United States
About 1 year using the app
September 19, 2017

Love this app -- super helpful for bulk shipping. Had a really great experience with customer service, too, when I experienced an issue with my billing. Very quick response and solution.

Jelly Bird Signs
United States
About 1 year using the app
February 21, 2014

Great app! This app truly delivers a cost effective shipping solution! I would highly recommend this easy to use app.

The support staff is incredibly responsive, and helped fixed a small issue the same day that it happened. All I had to say was WOW!

I would definitely recommend that you give this app a try.

möbius + co
United States
About 1 year using the app
December 5, 2017

Easy to use and great shipping rates!

Atlas Preservation
United States
About 1 year using the app
November 25, 2018

Simple pay as you go pricing, good integrations, and support ZPL II label formats. What more could you ask for?

blueAcro
United States
About 1 year using the app
June 27, 2016

Yes! Yes! ...I definitely recommend Shippo. It was so easy to install (less than 5 minutes) and very easy to use. No guess work-no headaches; trying to make it work or how to use it. It looked at my open order and prompt me through a series of questions and produced a label ready to print from my desktop printer. After I mailed my package, I checked Shippo only to see Shippo had already started tracking my package. How great is that.
All I had left to do was to input the tracking number to my customer's email. It was my first online order and Shippo took the problem I was having from another app into a "no worries" experience. Shippo did not make false promises. I haven't been asked by them yet for a review, but I wanted other Shopify Newbies to know about this app.

Familyshoppingstore
United States
About 1 year using the app
Edited August 30, 2018

Was excited to be able to create return labels that only bill when scanned and this app claims to do that. Even talked a little bit with support via e-mail about how best to accomplish this.

I had a little trouble initially, but it was because they wanted proof of identity. Admittedly, a little annoying, but understandable considering how much weird crap is sent through the mail these days.

I've been very pleased with the service. The Shippo-provided USPS rates are pretty good, and our UPS account plugged right in. The best part are the pay-on-use return labels which are excellent, because many of our customers don't actually get around to sending the item back they request to return.

Overall very happy. I would recommend.

JT Home & Away
www.jt-home-away.com

Jt Home Away
United States
About 1 year using the app