Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

December 3, 2016

Super easy to use no issues at all.

Nextlevelhearing
United States
12 months using the app
April 29, 2015

Shippo has saved us a lot of shipping costs and really helps to speed up the fulfillment process. Definitely would recommend this to any small business looking for a more efficient way to ship products.

Simply Skinny Ties
United States
12 months using the app
Edited June 20, 2018

Simply superb! I've been using the app for over 6 months and it's been a pleasure. Easy fix if you have multiple boxes for a single line item- as some products ship in two boxes. Ever need an extra label for an order? Solution is here! Support is highly responsive. Would strongly recommend this app for a more flexible label solution. Oh- and my FedEx account ties right in with same discounts!

The Birdhouse Chick 2
United States
12 months using the app
July 23, 2018

Fast customer support. Only downside is if you have multiple Shopify stores you can't link them all in the same account.

Infinity Goalie Usa
Canada
12 months using the app
October 20, 2017

Love Shippo and their customer service!

The Mix Mercantile Wholesale
United States
12 months using the app
July 21, 2014

So far I am loving this app. I ship a LOT of international orders and it is easily the fastest process for preparing international labels I have ever used.

GeekeryMade
United States
12 months using the app
November 23, 2015

The Shippo app for Shopify is a game changer for our store. Ever since installing it has worked hard to make sure our shipping process is as quick as possible. We've had a slew of suggestions and improvements, all of which were well received and often implemented by Shippo. They are improving daily and it's fun to be benefiting from such an amazing software that is FREE too.

Seedles
United States
11 months using the app
October 15, 2017

My favorite Shopify app! They're always helpful if I need it.

Purelyalpaca
United States
11 months using the app
September 13, 2016

This service is stellar. The app is so simple to use, the fees are minimal and support couldn't be better. This is the way to run a business!

Roadside Vapes
United States
11 months using the app
January 13, 2024

Really love this app. Easy to use, comparable shipping rates. I started use Shippo directly thru their website, then install this integration and that really save a lot of time and less manual entry package information.

bestbeansfor.me
United States
9 months using the app
Shippo replied January 14, 2024

Hello,

Thank you for your review! We're thrilled to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support