Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

November 8, 2023

Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!

Milky
United States
2 months using the app
March 13, 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
United States
8 months using the app
March 19, 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
United States
11 months using the app
April 26, 2024

Make shipping more easier and efficient!

ISLA Project
United States
About 2 months using the app
March 19, 2024

It makes shipping cheap and easy!

Boosted Safe
United States
9 months using the app
June 6, 2024

Gret Service and prodcuts

6 Pack Fitness
United States
3 months using the app
January 16, 2024

Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.

Red Toro
United States
2 months using the app
November 5, 2024

ShipStation helps us manage multiple sales channels on one shipping platform. The integrations are smooth, and when we needed help, the account setup assistance was amazing! We have been able to streamline so many SOPs and our quick shipping department is now scary fast and accurate. A+

Shoyeido USA Wholesale
United States
About 2 months using the app
ShipStation replied November 7, 2024

Thank you so much for sharing your experience with ShipStation! We're thrilled to hear that our platform has helped you manage multiple sales channels and streamline your processes. It’s always our goal to make shipping as efficient and seamless as possible, and we’re glad that the setup assistance provided you with a smooth start. “Scary fast and accurate” is exactly what we strive for! Thank you for trusting us with your shipping needs – we’re here whenever you need us. A+ customers like you make it all worth it!

December 5, 2023

ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!

Astroworld Telescopes
United States
7 months using the app
February 15, 2024

I have had a lot of trouble calculating shipping costs. Sometimes my customers are charged way too much and sometimes way too little

O3Vets
United States
Over 1 year using the app
ShipStation replied February 21, 2024

Thank you for your review! We’re sorry to hear we missed the mark and would love to help. Our support team has reached out directly and would like to schedule a time to hop on a call to work together. We’ll be keeping an eye out for your reply. Thanks again!