Reviews (816)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

May 22, 2024

Fantastic software. Easy integration to Shopify.

KoboldTradingPost
United States
About 2 months using the app
May 21, 2024

Works seamlessly!

Steele Plant Company
United States
About 2 months using the app
June 6, 2024

Gret Service and prodcuts

6 Pack Fitness
United States
3 months using the app
April 30, 2024

Great

Nazareth Store
Cyprus
6 months using the app
April 30, 2024

Fantastic

Experience Vinyl
United States
About 4 years using the app
September 27, 2017

What would Fringe Sport do without ShipStation? Probably ship a lot slower, at higher cost, and with more stress!

We've used ShipStation for years and the product keeps getting better- and is still very low priced for the efficiencies and experience it delivers.

On the fence? Just pull the trigger- you'll be glad you did

Fringesports
United States
Over 12 years using the app
March 11, 2014

I looked for a long time for a program like Shipstation. We were constantly making errors and awkwardly trying to ship, print packing slips, and usually missed several orders a week, and got many angry cancellations.
Shipstation communicates orders directly to me and to my fulfillment company. I check orders in the morning, see how various shipping methods have been automatically applied, I can change a shipping speed, add a note, add a colored label to indicate a rush, or hold an order if a customer has a last minute change. Order cancellations are easy, and done by the time the fulfillment company fills the orders at 8:30.
We make no more mistakes. I would recommend shipstation to anyone who does shipping of any size packages. The support is also friendly and thorough, with no attitude. There are also good videos for when you first begin.

Saltwater Canvas Mesh Bags
United States
About 12 years using the app
Edited April 2, 2024

We struggled at first with changes to their platform. But, it is still an app we use every day to this day, for over 10 years. And we are not switching anytime soon. I have researched for a different one, but Shipstation is the best app for processing orders.

Lovepray jewelry
United States
Over 11 years using the app
July 1, 2013

We were a little hesitant at first- we ship usually by USPS.com - but WOW were we wrong. No turning back now- I couldn't imagine our business without ShipStation. The invoices we get that print out are perfect with each shipment, the data on our customers, tracking, notifying our customers automatically, easy to print a return label - A+ just brilliant!

West Coast Goalkeeping
United States
Almost 11 years using the app
May 6, 2013

ShipStation App has been a great addition to our order process. What we like about it the most is being able to print off all of our USPS orders at once, then our UPS orders and delegate them accordingly. We recently had a printer issue and thought we lost all of our labels for that day. We realized that ShipStation keeps batches (archived) and we were able to simply reprint and keep our process flowing. I highly recommend ShipStation for any size e-commerce company.

KestrelMeters.com
United States
Over 10 years using the app