Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

March 5, 2024

I am so happy with this App , it does that ever you want

Honey Bird Sweets
United States
10 months using the app
March 13, 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
United States
8 months using the app
March 19, 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
United States
11 months using the app
January 16, 2024

Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.

Red Toro
United States
2 months using the app
March 19, 2024

It makes shipping cheap and easy!

Boosted Safe
United States
9 months using the app
December 5, 2023

ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!

Astroworld Telescopes
United States
7 months using the app
April 26, 2024

Make shipping more easier and efficient!

ISLA Project
United States
About 2 months using the app
February 15, 2024

I have had a lot of trouble calculating shipping costs. Sometimes my customers are charged way too much and sometimes way too little

O3Vets
United States
Over 1 year using the app
ShipStation replied February 21, 2024

Thank you for your review! We’re sorry to hear we missed the mark and would love to help. Our support team has reached out directly and would like to schedule a time to hop on a call to work together. We’ll be keeping an eye out for your reply. Thanks again!

June 6, 2024

Gret Service and prodcuts

6 Pack Fitness
United States
3 months using the app
April 3, 2024

Most productive shipping app

Classy Cufflinks
United States
Over 3 years using the app