ShipStation , 737 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly integration, streamlining shipping processes and supporting a wide range of carriers. It's praised for excellent customer service and customization options for shipping labels. The app is beneficial for managing multiple sites, handling high volumes of orders, and offering automation rules and low shipping rates. It's easy to use with a robust toolset and intuitive interface, and can manage multiple brands in one account.

April 28, 2013

After being displeased with our old service, we looked at and tried out many many new ways to organize our shipping. ShipStation completely blew the rest out of the water. Now we focus more and the important stuff and let ShipStation automate the rest!

Parkour Shoes and Clothing - Know Obstacles Store - World Freerunning
United States
Over 8 years using the app
October 14, 2013

ShipStation is an absolutely amazing app. Their software has saved both us and our manufacturer HOURS of work. It was simple to set up and very easy to learn. Definitely worth looking into whether you are a small or large company. Integrates seamlessly with Shopify.

Sword & Plough
United States
Over 8 years using the app
September 13, 2013

Awesome app... The best feature is the rate comparison before you create a shipping label.

Genius Pack
United States
Over 8 years using the app
October 28, 2013

ShipStation paid for itself many times over in the first month of use. Between the time saved, address verification, and direct to label printing, it has been invaluable. Thank you!

VeloInk
United States
About 8 years using the app
October 14, 2013

We love ShipStation! We had been using several other shipping programs and ShipStation is the far superior program. We are able to ship more orders, much faster, and with less errors. Not to mention, the customer services is awesome and the interface is so much more aesthetically pleasing. The only complaint we have had is that there is no way to schedule shipping notifications to be sent later (and not right when the label is created). If ShipStation could implement this, it would be so great!

Moorea Seal
United States
About 8 years using the app
September 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

The Cat Ball
United States
Over 7 years using the app
September 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Prep Obsessed
United States
About 7 years using the app
September 28, 2021

It was an awesome experience! Very convenient and helpful!
Highly recommended.
Many thanks to the Shipstation team.

Kalamala
United States
About 7 years using the app
April 14, 2021

We've been using shipstation for years! There are other shipping software options out there but Shipstation has never let us down. Great software, great company.

Fresh Patch
United States
Almost 7 years using the app
September 8, 2013

Hands down the best shipping logistics software for shopify on the market, we have tired all the others even integrated systems with inventory management but Shipstation had the shipping part down so good that it doesn't make sense to use anything else. It's easy to use, easy to manage and the best way to ship. They are also great at constantly looking for new ways to save your money by integrating with new shipping services and offers.

Lollimobile
United States
Almost 7 years using the app