ShipStation , 643 reviews

Overall rating
3.9
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
Edited September 27, 2021

We have successfully been using ShipStation for about a year, and we have had zero issues!! We love their fast and friendly customer service team and feel 100% confident in the service that they provide! We definitely recommend ShipStation for all of your shipping needs!!

La Catrina Coffee
United States
Time spent using app: 7 months
September 24, 2021

Reliable and well designed system. Lots of options to automate shipping rules, ability to make staff accounts and overall easy to use once you go the hang of it. Not quite as fast to learn as another service we used in the past, but way better once it is figured out, and set up correctly.

OTDefense LLC
United States
Time spent using app: Almost 2 years
September 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

The Cat Ball
United States
Time spent using app: Over 7 years
September 21, 2021

We use ShipStation for all of our domestic shipping. I like that the interface has all the info we need, and it works well for batch processing. We use our own shipping rates (not ShipStation's).

Habbi Habbi
United States
Time spent using app: About 2 years
September 19, 2021

It works so awesomely for our business, It is amazing, simply amazing! It has helped us ramp up our shipping standards and speed. It also is great if you have barcodes, you can use the scan function for better accuracy.

The Sudsy Soapery
United States
Time spent using app: Over 4 years
Edited September 19, 2021

Just tried to use and not allowed to purchase and print label, you've been taking monthly charges and the first time I try it , it failed

upallnite too!
United States
Time spent using app: 10 months
September 17, 2021

Fantastic! Loved using this app. It helps us coordinate seamlessly with our fullfilment team; taking a huge weight off of our shoulders.

Xula Herbs
United States
Time spent using app: 5 months
September 14, 2021

Newbie to ShipStation. So far, so good. I'm loving it. Phenomenal App for my business site, www.CBDTroubleshoot.com. Very easy to use. Tracks shipping data, ect... Quick and easy. I recommend this app for your shipping and tracking needs.

CBD Troubleshooters
United States
Time spent using app: 7 days
September 13, 2021

Shopify and ShipStation work together beautifully for our application. The orders come in automatically from our Shopify store and the shipping effort is as as low as it can be. Literally a few minutes and your label is being printed and you're done. We are very happy with it. If there was any place that ShipStation could possibly be a little better is in shipments out of country (Canada mostly) but that's probably because we ship there infrequently and always seem to pick the "unavailable" UPS international instead of UPS Standard. Not a big deal though.

Williams Ridge Studio
United States
Time spent using app: Over 2 years
September 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Prep Obsessed
United States
Time spent using app: About 7 years