Reviews (816)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

June 30, 2015

Great easy to use and install shipping app!

Cacique Boutique
United States
Over 7 years using the app
November 24, 2016

Sell from multiple channels? If so, it's a must. Has streamlined our fulfillment process saving much needed time and money.

Hawaiian Koa Wood Rings
Australia
Over 7 years using the app
September 23, 2016

We've used ShipStation since 2012 and have loved it. The integration with Shopify has been perfect. Thanks!

Little Sapling Toys
United States
Over 7 years using the app
September 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

The Cat Ball
United States
Over 7 years using the app
February 15, 2024

Easy integration and has streamlined and automated most all of our shipping at good rates. Very much recommended.

AmericanPowerGear
United States
About 7 years using the app
September 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Prep Obsessed
United States
About 7 years using the app
August 25, 2015

Big fan of ShipStation.

It integrates easily with everything we need (Shopify, Stitch Labs, Printer, etc) and can be customized to automate specific package details if you want it to.

The reports it can run are super helpful such as easily comparing the shipping we're charging customers vs. our actual shipping costs.

Also appreciate that it gives us access to commercial shipping rates on USPS. Would definitely recommend!

Purse Clutch
United States
About 7 years using the app
September 28, 2021

It was an awesome experience! Very convenient and helpful!
Highly recommended.
Many thanks to the Shipstation team.

Kalamala
United States
About 7 years using the app
November 1, 2016

We have been using other programs for 10 years and Shipstation has provided us a solution to combine 3 programs into one and saves us time every day. At Sala Graphics, Inc., time saved is priceless. Thanks for the great work!

Signs By Salagraphics
United States
Almost 7 years using the app
October 28, 2021

This software is very easy to use. For example it works well with our Ship Station Software. I would recommend this to other businesses who are looking to simplify their online order processing.

Gallant Bullets
United States
Almost 7 years using the app