Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

November 13, 2017

It's time to write a review for this absolutely stellar app. We've been using it for one sales channel (our shopify store) and only recently decided to integrate amazon orders. We used to write out our amazon shipping details into shipstation by hand. We are saving so much time. The integration was quick and painless. Shipstation shipped the amazon orders, confirmed the orders on seller central, and recorded the tracking numbers as well. This app is absolutely worth it.

Cheery Kyris Closet
United States
About 9 years using the app
March 31, 2014

I only wish I would've done this sooner! It makes shipping and dealing with orders overall so much easier. Love that you can customize receipts, packing slips, and other things, and will continue to use it for all of our stores.

UPDATE: I thought you couldn't print a label outside of one associated with a store order. I was wrong! And to help clarify, actual, honest-to-goodness customer service! Kudos Matt L. from ShipStation for helping me out: http://help.shipstation.com/customer/portal/articles/1002703

Back to 5 stars for me...

Resketch
United States
Almost 9 years using the app
January 23, 2017

Shipstation is an excellent shipping app. We're able to integrate all our sales channels (Shopify, Etsy, Amazon, etc) and use the same automation rules to quickly print out the correct postage. Our business would be much more difficult to run without it.

Frostbeard Studio
United States
Over 8 years using the app
May 31, 2013

Saves us so much time every day. We no longer have to manually enter any shipping information and can process orders much faster than before we signed up. And by syncing with Stitch labs we can use it for our online and offline orders. Easy, Simple and Fast!

Blu Kicks
United States
Over 8 years using the app
April 28, 2013

After being displeased with our old service, we looked at and tried out many many new ways to organize our shipping. ShipStation completely blew the rest out of the water. Now we focus more and the important stuff and let ShipStation automate the rest!

Parkour Shoes and Clothing - Know Obstacles Store - World Freerunning
United States
Over 8 years using the app
October 14, 2013

ShipStation is an absolutely amazing app. Their software has saved both us and our manufacturer HOURS of work. It was simple to set up and very easy to learn. Definitely worth looking into whether you are a small or large company. Integrates seamlessly with Shopify.

Sword & Plough
United States
Over 8 years using the app
September 29, 2017

Ship Station has been working great for our needs for a few years now. We're very happy with their services.

Bodycinchers
United States
Over 8 years using the app
September 13, 2013

Awesome app... The best feature is the rate comparison before you create a shipping label.

Genius Pack
United States
Over 8 years using the app
October 28, 2013

ShipStation paid for itself many times over in the first month of use. Between the time saved, address verification, and direct to label printing, it has been invaluable. Thank you!

VeloInk
United States
About 8 years using the app
October 14, 2013

We love ShipStation! We had been using several other shipping programs and ShipStation is the far superior program. We are able to ship more orders, much faster, and with less errors. Not to mention, the customer services is awesome and the interface is so much more aesthetically pleasing. The only complaint we have had is that there is no way to schedule shipping notifications to be sent later (and not right when the label is created). If ShipStation could implement this, it would be so great!

Moorea Seal
United States
About 8 years using the app