ShipStation , 733 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly integration, real-time order tracking, and support for various carriers. They appreciate its ability to automate shipping tasks, manage high volumes of orders, and create customized shipping labels. The customer service is praised for being responsive and helpful. Some merchants reported significant savings on shipping costs and reduced fulfillment time. The app also efficiently manages multiple sites and shipping coordination.

May 19, 2020

Fantastic. Shipstation works perfectly with Shopify. The support is second to none. They are always there to help and always get you going. Worth every cent

Kid Shoes Direct
United States
Over 5 years using the app
September 27, 2017

What would Fringe Sport do without ShipStation? Probably ship a lot slower, at higher cost, and with more stress!

We've used ShipStation for years and the product keeps getting better- and is still very low priced for the efficiencies and experience it delivers.

On the fence? Just pull the trigger- you'll be glad you did

Fringesports
United States
Over 5 years using the app
December 30, 2013

If you ship products, you need ShipStation. Greatly reduces our time spent shipping orders. Very easy to use, yet very powerful. Only regret is not using it sooner.

AVID Sportswear
United States
Over 5 years using the app
September 28, 2017

I've tried 4 different shipping apps, and this one is hands down the best. Crucial part of our business and we couldn't be happier with it.

Taaluma Test
United States
Over 5 years using the app
April 28, 2014

ShipStation in my experience is one of the best Shopify apps. It's very easy to use and has a variety of options. We use DHL global mail (international and domestic) and Fedex. All of these services seamlessly integrate and ShipStation even allows us to easily audit our Fedex bills. We've had many questions/concerns along the way and the support staff at ShipStation have been quick to respond. Definitely the best value app in Shopify. We even use the import feature for our drop ship vendors.

Leap Motion
United States
Over 5 years using the app
January 24, 2023

We have used them for 6 years now and couldn't recommend a better software to use for shipping. They are one of the few that works and cares about its customers and will go above and beyond for you!

Grill Your Ass Off
United States
Over 5 years using the app
October 4, 2021

I used this app to ship my online orders. It integrate flawlessly with my Shopify store. Send ship confirmation and delivery confirmation to the customer. I highly recommend.

Byward Centre
Canada
Over 5 years using the app
April 13, 2013

I absolutely love ShipStation. I've used several of the shipping services available to Shopify stores and this one is by far the best. The site is quick, easy to navigate and it works on an iPad.

Need to create a manual order? Yeah, you can do that.
Need to process returns? SS will automatically create an RMA number for you. Track the package as it comes back and even let you enter the date the package was received. Wow.
Multiple shipping options? I have yet to find any services that match the flexibility of SS. I can use Endicia, Express1, Fedex, UPS, and more. I love this software.

Want to use your iPad to ship your orders? No problem! The site runs on an iPad w/o issue. Just setup Google Chrome on your mac/pc, hook up your printer and you can print your shipping labels from anywhere. SS even does packing lists.

Ship in bulk? No problem! SS does bulk orders, single orders, all with ease.

I literally have zero complaints about this software. Few suggestions? Sure.. ;-) But ZERO complaints. I was using another shipping provider and was tearing my hair out dealing with java, but this just works and it just works really well.

One of the features I think is especially cool is the scripting system that SS has. You can create all sorts of filters for your orders as they come in and process them in pretty much any way imaginable. The system is incredibly flexible. I use the filters to process my orders and add box weights and calculate which shipping options to use.

If you're hesitant to try SS because of the price, I assure you, you will not regret it. I used to dread shipping and now I enjoy it. SS makes it as easy as possible.

I start by printing my picking list. This will give me the list of all the items I need to pull from the warehouse. Then I go ahead and batch out the orders and send them to my super awesome wireless Zebra printer. Take my product and head to my packing table. Grab my shipping labels and begin packing boxes. It couldn't be any easier.

Worried about support? Don't! The people at SS are prompt and courteous. I had some questions about setting up printers on a mac and their responses were quick and helpful.

Shaolo Gear
United States
Over 5 years using the app
September 28, 2017

ShipStation has been a lifesaver for us. As Ugmonk has grown over the years, we were getting buried in orders and having trouble keeping up on the fulfillment side of things. We've been using ShipStation for years and it's save us so much time. I love the automation and batch processing features. Also, works great for international orders and auto-fills the customs info. If you aren't using ShipStation, there's a good chance you are wasting quite a bit of time. Highly recommend for stores of any size.

Ugmonk 2
United States
About 5 years using the app
March 14, 2017

Wow! Really good service to go with the functionality. Of all the apps I tested, ShipStation was the most intuitive. Fortunately, it also comes with excellent support for getting started and ongoing questions, thanks to my account manager Devin.

Blinkpet
United States
About 5 years using the app