Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

May 21, 2024

Works seamlessly!

Steele Plant Company
United States
About 2 months using the app
January 14, 2024

Enables shipping to Europe but lacks the capability to generate return labels. If anyone is familiar with a company that offers this service, please feel free to get in touch. Ridiculous!

Barbara Giuffre
United Kingdom
About 2 months using the app
April 30, 2024

Great

Nazareth Store
Cyprus
6 months using the app
April 30, 2024

Fantastic

Experience Vinyl
United States
About 4 years using the app
February 14, 2024

excellent!

ShopMoonCake.com
United States
About 1 month using the app
January 24, 2024

Stancey Curry was great!

Giovani Jewels
United States
About 2 months using the app
February 2, 2024

Love this App
Easy integrations with Lots of easy to use features.
Shipping rates are better than I get from most carriers.

OBICompanySTORE.COM
United States
2 minutes using the app
September 27, 2017

What would Fringe Sport do without ShipStation? Probably ship a lot slower, at higher cost, and with more stress!

We've used ShipStation for years and the product keeps getting better- and is still very low priced for the efficiencies and experience it delivers.

On the fence? Just pull the trigger- you'll be glad you did

Fringesports
United States
Over 12 years using the app
March 11, 2014

I looked for a long time for a program like Shipstation. We were constantly making errors and awkwardly trying to ship, print packing slips, and usually missed several orders a week, and got many angry cancellations.
Shipstation communicates orders directly to me and to my fulfillment company. I check orders in the morning, see how various shipping methods have been automatically applied, I can change a shipping speed, add a note, add a colored label to indicate a rush, or hold an order if a customer has a last minute change. Order cancellations are easy, and done by the time the fulfillment company fills the orders at 8:30.
We make no more mistakes. I would recommend shipstation to anyone who does shipping of any size packages. The support is also friendly and thorough, with no attitude. There are also good videos for when you first begin.

Saltwater Canvas Mesh Bags
United States
About 12 years using the app
Edited April 2, 2024

We struggled at first with changes to their platform. But, it is still an app we use every day to this day, for over 10 years. And we are not switching anytime soon. I have researched for a different one, but Shipstation is the best app for processing orders.

Lovepray jewelry
United States
Over 11 years using the app