Reviews (816)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.
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Worked great for a few days, bought several hundred dollars of labels and then ceased letting me add credit. Support told me to create a stamps.com account which is insane given that I don't want to pay two monthly fees for two accounts when ShipStation is owned by Stamps.com
Hi there! Thank you for reaching out and bringing this to our attention. Our team has reached out to you to schedule a call to get this resolved. If you could respond there ...
ShipStation helps us manage multiple sales channels on one shipping platform. The integrations are smooth, and when we needed help, the account setup assistance was amazing! We have been able to streamline so many SOPs and our quick shipping department is now scary fast and accurate. A+
Thank you so much for sharing your experience with ShipStation! We're thrilled to hear that our platform has helped you manage multiple sales channels and streamline your ...
This is the 3rd shipping platform I've used with Shopify. ShipStation is by far the best. All of the big shipping platforms contract for very similar rates, so for me its not about saving money. ShipStations support is where they shine. I've never had an outage for more than an hour or so and have never had to wait more than 10-15 minutes to talk to support, even on weekends or off hours.
The interface looks like 1998 and on top of that it doesnt sync your orders. Simple stuff like this that should work. They stole the $10/month subscription because I only downloaded it to use it on orders, and I simply do not see my orders.
Hey there, thanks for your review! We’re sorry to hear we’ve fallen short, but we truly appreciate the chance to make things right. We’ve located your ticket, and a team ...
Absolutely love ShipStation! It has streamlined my shipping process and saved me so much time. The user-friendly interface makes it easy to manage orders, and the integration with various platforms is seamless. Customer support is also top-notch—always quick to help. Highly recommend it for anyone looking to simplify their shipping! ⭐⭐⭐⭐⭐
Great app for shipping and keeping track of orders and shipments, especially if you own stores in different platforms
Terrible integration with Shopify.
- If an order is edited (products change, address updated, notes added etc) that edit in Shopify does not flow over to Shipstation. So as a small business owner I need to make the edits twice.
- I have two different warehouses and Shopifys split shipping is not supported as an integration with Shipstation.
- I have an app on Shopify that makes beautiful, branded ...
Hi there, thank you for your review! We appreciate your feedback. We've reached out to the email on file for this account and are hoping to hear back soon so we can discuss ...
Shipstation used to be amazing. It's still decent but lately they have had constant bugs, lag times, down times, stuff doesn't sync right. It's still worth the money but barely.
I've downgraded my 3 star review to 2 stars. Constant login issues. Every time they "upgrade or update" their system and/or platform, the issues seem to be worse.
Back for another Downgrade. 1 star. Good luck if you ...
Hey there, thank you for taking the time to write your review! We have sent a request to the email on file for additional information regarding the specifics of the issues ...
This app will use to be great. It now crashes during each print attempt. You have to login and reset multiple times per day. Submitting tickets to directly to ship station results in fast responses but no results. This is no benefits to either party.
Learn how to print labels Stationstation and stop crashing. Stop releasing new UI's and focus on basics that improve time.
As you can see I have ...
Thank you for your review! We'd love to get on the phone with you and get some additional context around the issues you have outlined for us. We have located your account and ...
The integration is straight-forward but lacks the ability to configure it to specific needs. For example, we operate a warehouse that both ships and provides for local pickup. The integration will not import anything without a shipping address, so we can't use it for operations (only shipping). Additionally, the frequency of sync is variable. It is fast in the morning, but slow in the afternoon ( ...
Hi there, thank you for your review! We have reached out to the email on your account to gather additional information regarding your experience. Hoping to hear back from you ...