Reviews (800)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes across multiple e-commerce platforms, including Shopify, Etsy, Amazon, and eBay. They appreciate its automated rules and seamless integrations, which save time and reduce costs, especially for businesses with high order volumes. The app is praised for its user-friendly setup, real-time order and tracking updates, and features like USB scale integration and customizable shipping labels that boost operational efficiency. It is noted for its reliability and flexibility in handling various package sizes. Additionally, the responsive and helpful customer support and the ability to integrate with various carriers and use merchant-specific rates are particularly valued.

September 16, 2024

I will update my review if the support team has a resolution for printing more than 20 labels at a time. If we print more it will skip or miss orders. we called and they sent documents for us to read regarding our printer.
Do we have a printer issue or shipstation issue?

contact daniel@hairillusion.com

Hair Illusion Inc
United States
Over 6 years using the app
ShipStation replied September 17, 2024

Hey there, thanks for your review and for bringing this to our attention! We've sent an email to the specified address already - if you could respond there at your earliest convenience we'd love to chat and help get this resolved. Hoping to hear from you shortly!

September 19, 2024

This has greatly helped out shipping process and helped us get off the ground. Chelly did a great job in helping us get going.

Beehive Meals
United States
3 months using the app
July 31, 2024

Chelly has been exceptional in assisting us with navigating ShipStation and setting up everything. Her support has significantly contributed to our positive experience with the platform.

nodpod
United States
About 2 years using the app
September 18, 2024

Chelly was super helpful! She was very knowledgeable about the whole system. She was also very helpful with all of my specific questions and needs!

Things Engraved
Canada
About 1 month using the app
July 24, 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

The Clothing Cove
United States
About 1 month using the app
September 4, 2024

This app has been billing me for years and I can't get them to stop. I've even tried cancelling my credit card but because it's linked through Shopify they are able to bill the new card number somehow. Do not download this app or do their free trial. You'll be committed for life.

ToteSavvy
United States
About 2 months using the app
ShipStation replied September 5, 2024

Hey there, thank you for bringing this to our attention! We will have a team member get in touch with you shortly to confirm some information and get the account closed - we're sorry this has been so difficult! Keep an eye on your inbox, please.

August 30, 2024

Great app . Saves time and money.

Surprise Gifts
United States
About 6 years using the app
July 17, 2024

This application has saved our company time and money and helped us streamline our shipping process

Rockywoods Fabrics
United States
About 1 year using the app
August 15, 2024

Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless.

Now if only Shopify's integration with Fedex would be as good as Shipstations ;)

Reload
United States
About 1 month using the app
September 19, 2024

Awesome App with great support. You can actually call them and they speak English. The rates are generally the same or better than Shopify for shipping.

Decoupage Napkins.Com
United States
About 1 month using the app