Reviews (785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, making it ideal for multi-channel operations. They appreciate its user-friendly interface and automation features that streamline shipping by selecting cost-effective rates and automatically updating orders and tracking information. The responsive and supportive customer service team is also frequently praised for their helpfulness in resolving issues. Additionally, the app is noted for its effective shipping cost management and competitive rates with a variety of carriers, adding flexibility. Its scalability is a major advantage, handling increasing order volumes with ease, which supports business growth. Customization options, including personalized shipping labels and detailed shipping analytics, further enhance the user experience. Merchants express high satisfaction with the app, citing its crucial role in simplifying and optimizing shipping processes, thereby increasing efficiency and customer satisfaction.
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Been using Shipstation for a couple years now with UPS and Canada Post as my carriers and it's been flawless the entire time. Thanks
I have saved so much money moving over to Shipstation. Their account managers have help me to save even more by helping to optimize my shipping processes. Its not just an app, its a whole team to support your business
Easy to use. Customer service is wonderful and thought me many tricks and tips!
Chelly Bell has been wonderful with her support during the implementation process! She took the time to thoroughly understand the business needs and goals, ensuring that the implementation process was tailored to our specific requirements. Any questions or concerns I had, were met with patience and clarity, making the entire experience smooth and stress-free.
Chelly's technical proficiency with Ship Station is also impressive. She navigated the platform with ease, configuring it to work seamlessly with our unique needs. I feel a lot more confident about the launch of our new Shopify website after Chelly's assistance with everything!
I like the way you can select your prefer carrier. Differentiate between residential and commercial address.
I've found the people at ShipStation to be attentive and great to work with. It's a good product.
Thank you for reaching out! We're sorry to hear about this experience and have emailed you via ticket 7040371 requesting some information to resolve this cancelation. Hoping to hear back from you shortly!
Great reps. Great help center. Great product.
ShipStation's integration with Shopify has been a game-changer for our e-commerce businesses helping us greatly streamline our shipping processes.
The initial integration set-up was incredibly user-friendly and after just a few minutes easily syncs with Shopify to update orders and tracking information in real-time. It supports all of the carriers we use (and then some). As a business that ships everything from small USPS priority envelops all the way up to 85 pound ebikes flexibility is key to saving on ever increasing shipping costs.
There have been near-flawless interactions. It has cut down on shipping costs and errors. The only issue I have is with claims. They always need to be approved, which is complex and rare.
Great! Works really well with Shopify. Only complaint is orders take over an hour to import from Shopify to ShipStation, so sometimes I have to wait a bit before fulfilling a new order. Everything else is great! Super easy to set up and has all the features I need to run my small business.