ShipStation , 643 reviews

Overall rating
3.9
Counts per rating level
  • 78% of ratings are 5 stars
    499
  • 5% of ratings are 4 stars
    34
  • 3% of ratings are 3 stars
    18
  • 2% of ratings are 2 stars
    16
  • 12% of ratings are 1 stars
    76
August 30, 2022

ShipStation is the hub of my business. It makes my life so simple. I've connected my shopify store as well as all the other marketplaces where I sell. After several years of use, Shipstation continues to import all my order flawlessly.

DETOUR Shop
United States
Time spent using app: Over 2 years
August 16, 2022

Getting customer support to answer questions is like pulling teeth. I've had a few occasions where Shipstation wouldn't print, I would make labels in bulk and then couldn't print, and assorted other issues. They take over a week to answer meanwhile you're trying to run a business. Annoying.

Crimson and Clover Studio
United States
Time spent using app: 3 months
August 9, 2022

I have used shipstation for years for many of my clients. very good streamlining system. I recommend!

Grocery Boiz
United States
Time spent using app: 10 days
August 4, 2022

Great app for small businesses and includes everything you need to ship hundreds of orders a week with little-to-no hassle. Built-in UPS rate is also absolutely fantastic through them Would highly recommend.

Brazyn Life
United States
Time spent using app: Almost 6 years
August 3, 2022

This app is super helpful in making shipping with our Shopify orders. Manually enter customer information when products are ready to ship is a thing of the past. Very helpful.

Element Glo
United States
Time spent using app: Over 2 years
July 22, 2022

We use Shipstation every day for our E-commerce store. Makes shipping quick and easy. The support is great, Stancey always takes care of us

Klik Belts
United States
Time spent using app: Over 6 years
July 21, 2022

We have used shipstation for quite some time and it has been great. We have connected multiple store types and it has run through them with ease. It is very intuitive and easy to use. It is a breeze to work with.

TAQUERO MUCHO AUSTIN
United States
Time spent using app: Almost 2 years
July 20, 2022

We waste at least 20 hours a week with Shipstation’s new version that no one asked for, that is so bad. We grew to depend on it, I feel betrayed, I wish I could sue you.

Lovepray jewelry
United States
Time spent using app: Over 9 years
July 12, 2022

Loyal ShipStation user for years, had gotten quite used to things and everything ran fairly smoothly. Had gotten the new layout forced upon me but always could switch back. Now that the V3 is rolled out and forced upon us with no reverting, our ability to ship effortlessly is impossible. We have been on support calls for hours only to be told "huh, that's weird" and no solution in sight. Now having to manually adjust every one of our hundreds of orders because of glitches and bugs in this new layout that they have been working on for over a year. It's really sad, I loved this stuff, and now it's borderline unusable, and searching for other solutions.

Outbound Lighting
United States
Time spent using app: 10 months
July 6, 2022

I am very pleased with shipstation. ShipStation is easy to use and the customer service is amazing. I would recommend ShipStation to any business.

Unique Creations and Designs LLC
United States
Time spent using app: 5 months