ShipStation

I never got a chance to fully use Shipstation because the interface was not user friendly and it didn't immediately connect to my store. By the time support called me to help me out, I'd already moved on to a different app and had shipped many packages. It's unfortunate because I'd already loaded all my shipping accounts.

Initially was told this app would work for what we needed only to find out several hours of work later that it did not get rates. I had told them that I wanted to use this to replace a competing product and they never clarified that it would not work for that purpose.

This is probably a good product but they didn't accurately explain what they offered when I asked up front.

Joey from the support is a legend. He assisted us with understanding the platform and the key benefits of using it.

Well put together app, but for small Canadian estores that are just starting out, the Canada post integration does not work unless you have a commercial account (not the same as a Venture One account). Contacted support and they confirmed there was no Canada post integration without a commercial account. To get a commercial account you need to ship a minimum of 750 packages a year. Probably a great app for high volume sellers, but did not work for our purposes...

When you sign up they set up a meeting with you and a rep from ShipStation. My rep didn't even bother showing up to the meeting and ignored all his emails and phone calls I made over the weekend. Also their customer support line is a dead number. The platform doesn't work and all these negative reviews really were right. Seems like a fake app. Don't bother

Doesn't seem to let me ship USPS first class packages. Only allowing as Priority.

I tried to get this to work, followed the outlined steps but ultimately it would not connect to stamps.com.

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

We've been using ShipStation since a couple months after we started using StitchLabs. Together they're amazing! I can't believe we used to do this however we used to do this. I'm able to have my sister 800 miles away handle all of our retail shipping, it's been amazing. Don't waste any time not having this app!

We use ship station in conjunction with stitch and it has been a life saver. It has decreased the amount of work required to ship out our items on a timely basis.