Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

February 23, 2018

Doesn't seem to let me ship USPS first class packages. Only allowing as Priority.

Elepreneur Store
United States
3 days using the app
December 7, 2020

I tried to get this to work, followed the outlined steps but ultimately it would not connect to stamps.com.

The Social Tea House
United States
2 days using the app
ShipStation replied December 8, 2020

Thank you for your review and for trying ShipStation. We're sorry to hear you're running into this issue. A member of our account management team has reached out to see where we can help!

June 26, 2020

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

Thread and Maple
Canada
About 1 hour using the app
October 5, 2012

This app is awesome. Great design and UI, love the push notifications. Would definitely recommend to a friend.

indoek
October 5, 2012

I love ship station!!! It's everything all in one could not ask for a better program a must get!

Let's Journey into Fashion
October 5, 2012

Great app! Not an ounce of problems like some of the other apps. Very easy to use. Makes shipping fun and easy! LOVE IT!

HeadbandEmporium.com
October 5, 2012

One word: efficient.
Shipstation has streamlined my whole business. The latest feature that integrates Google Cloud Print is amazing! I can be at home, print labels at night, have them print on the work printer at work, and the employees will take care of it the next morning. It's truly fantastic. Other great features worth noting: Assign orders to certain groups, Automatic notification of marketplaces (ShipStation will actually automatically send the tracking number and mark the order as 'shipped' to different marketplaces such as eBay, Shopify, Amazon, etc..), and the speed and great carrier prices are all benefits to this app.

O'Connell Gallery & Gifts
October 5, 2012

ShipStation is a big help in sorting out which service is the best provider to ship customer's orders.
A couple things I wish ShipStation provided:
-a customer support # you could call into (the only way to get customer support is to 'submit a support ticket')
-a program for start-up's thst wasn't a fixed $ amt/month

Brilliant Imports
October 5, 2012

I love using ShipStation. It makes shipping all my orders so much easier! No filling out custom forms, writing address labels or standing in line at the Post Office. It's awesome!

asuyeta
October 6, 2012

Customers' satisfaction is of the utmost importance to a small business trying to grow in a very competitive market. Prompt delivery of customers' orders is therefore an important aspect of our work and ShipStation makes that process seamless. The app integrates very easily with our e-commerce platform and we have never had any issues since we started using it about 5 months ago. Highly recommended.

MUN