Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

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Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

August 8, 2023

Constant problems, makes it a nightmare for our CS and warehouse teams with orders not syncing up. After 10+ years we will finally be finding an alternative. Oh and their customer service is non-existent. We have "escalated" tickets that are still open from 5 months ago that just stopped being worked on.

Detour Sunglasses
United States
Almost 10 years using the app
November 11, 2013

There are very few tools in the marketplace that live up to their claims let alone the needs of small businesses. Shipstation, from the first day, saved my company immense amounts of time, energy and money. We're now able to focus on producing products and assisting our customers instead of spending all day on shipping. THANK YOU!!!!

BLACKBIRD
United States
9 months using the app
March 24, 2015

I would 100% recommend Ship Station to any of my friends. I am a 30 year old artist who sells my stuff on Etsy and Shopify. It seems like where a lot of my friends and fellow entrepreneurs go wrong is organization and efficiency. When I see other online sellers, going to the post office and dropping off all their fulfilled orders once a week, I want to puke. That takes up so much valuable time. And money. The discounted rates is totally the cherry on top when it comes to Ship Station. Customer service is A+ too.

BStreetShoes
United States
9 months using the app
April 20, 2015

Great intelligent shipping app with world class customer service!

Kypris
United States
9 months using the app
February 2, 2022

ShipStation is a lifesaver. We're a small e-commerce business - just one employee besides ourselves, and we're also full-time farmers. Clear, efficient, and reliable is what we need -- and ShipStation delivers! Between keeping our farm afloat and mailing over 500 packages a month, any wrinkle becomes a big deal. We have come to trust ShipStation to handle all the complexity for us. It is so easy to log in, import orders, have the orders automatically be assigned the correct box size and weight, have address validation, and be able to buy batch labels with just one click! We have hours of our time every week by using ShipStation.

Tenderlyrooted
United States
9 months using the app
May 12, 2013

We love using ShipStation! The program integrates with UPS, allowing us to print labels in batches rather than having to manually type each order in UPS. This has save so much time and worth the money. Highly Recommended!!!

Sailor and Saint
United States
9 months using the app
August 29, 2023

We're really enjoying the ease of connectivity with Ship Station and Shopify. We added extra capabilities with our WMS so we have no problems. Our account manager called, introduced herself, is available to us - it's pretty easy. Give their developers a bit of time to work on more features and it will stay the best solution.

LOCK'D IN
United States
8 months using the app
September 6, 2013

We've been using ShipStation for a month now and it has changed the way we do order fulfillment. We can batch up shipping labels to send to our warehouse and send tracking numbers to our customers, all in just a few clicks. Amazing.

UNDRCRWN®
United States
8 months using the app
November 13, 2017

ShipStation makes the shipping process so much easier and convenient. It takes all orders from all sales channels and has it on one easy to use platform. Can create labels in batches, can group by courier type or whether it's international or domestic order etc.

If you have more than 1 sales channel (i.e. ebay, Amazon, shopify) you definitely need this app! Saves time on shipping and takes away the need of having to login to each and every one of those sales channels and process orders manually.

Playing Card Decks
United States
8 months using the app
August 23, 2023

This app seamlessly connects with our Shopify store without any issues. We have had no issues with this at all.

L'Evate You
United States
8 months using the app