ShipStation , 721 reviews

Overall rating
3.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 17, 2022

I've been using the app for 4+ years. Used to be a great app but the recent updates turn it into total crap. The users on shared workstations can't print anymore . Tried to get assistance from support only to be told that "Because of the changes made to this version of ShipStation Connect, we recommend only having one user logged in at a single time " - hello, 1992 is speaking .

Treshers
United States
Over 5 years using the app
September 20, 2020

I was over charged $249.00 for 3 labels less then 3oz each. tried to contact customer service I was on hold for over 2 hours. after that all they did pushed me to stamps.com also 3 hours on hold. and all the parent company stamps.com did is gave me an email address to postal service to file a claim. I have been with those companies for many years very bad customer service no one to talk to.

onestopsoccer.com
United States
Over 5 years using the app
August 11, 2020

We haven't had the opportunity to use this app yet but the customer service is better than any app we've used.

HairMadeEasi
United Kingdom
5 months using the app
November 12, 2016

What can I say. This is the most valuable app we have ever used. We've been using it for about three years now. It has allowed us to track and ship packages across platforms (Shopify, eBay, CrateJoy, Amazon). The pricing is great and it is an absolute must!

Kawaiisquishystore
United States
5 months using the app
Edited March 6, 2023

I find this platform to be very buggy, it goes down a lot and shipments go missing often. It's a very frustrating experience.

Faded Days 2
United States
Over 10 years using the app
May 14, 2016

Shipstation is a miracle for shipping, I love it. It's a must have app.

Jeff

crystalsbynature.com

Natures Healing Crystals
United States
5 months using the app
April 4, 2016

I've been using ship station for over 6 months and I couldn't be happier. They make my life so much easier. Before ShipStation, I was literally printing postage from the USPS website, copy and pasting addresses one by one. ShipStation has always been accurate and a solid platform. If you're not using this app, you're simply not living.

The Mail Room Barber Co
United States
5 months using the app
Edited January 4, 2016

ShipStation saves us hours of work!

For us it easily:

- prints labels in batches, 100s at a time ( we used to do it 1 by 1!!, so annoying to do and takes up so much time)

-sends tracking info to customer then sends off confirmation when it's delivered.

-fulfills the orders automatically in Shopify

-gives us a live rate from our Fedex account, so we know how much it costs without checking on the Fedex site

-now it also gives us the transit time ( new feature!)

-it allows the use of colored tags which is amazing for organization

+ so much more. ..they've added a bunch of new things since we starting using it 4 months ago. So it's going to only get better and better.

If you ship a good amount of product, use this app, it's a must!

- Canada's premier online cheese shop and Cheese of the Month club -
Cheesyplace.com

Cheesyplace
Canada
5 months using the app
October 28, 2021

This is the perfect solution for a business our size. Plug and play with no custom buildout, easily split orders between fulfillment centers, basically anything you need to do is built in. Can't recommend it enough.

Unagi
United States
5 months using the app
April 22, 2014

ShipStation is our go-to app for shipping. Makes things so much easier. With 25+ orders a day it only takes me roughly 30 seconds to fill and ship a order. Could use a lot of tweaks and feature upgrades but I'm sure they are working hard to get us more features. A highly recommended eCommerce app.

Maileg USA -The Magical World of Maileg
United States
Over 8 years using the app