ShipStation , 721 reviews
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I've been using the app for 4+ years. Used to be a great app but the recent updates turn it into total crap. The users on shared workstations can't print anymore . Tried to get assistance from support only to be told that "Because of the changes made to this version of ShipStation Connect, we recommend only having one user logged in at a single time " - hello, 1992 is speaking .
I was over charged $249.00 for 3 labels less then 3oz each. tried to contact customer service I was on hold for over 2 hours. after that all they did pushed me to stamps.com also 3 hours on hold. and all the parent company stamps.com did is gave me an email address to postal service to file a claim. I have been with those companies for many years very bad customer service no one to talk to.
We haven't had the opportunity to use this app yet but the customer service is better than any app we've used.
What can I say. This is the most valuable app we have ever used. We've been using it for about three years now. It has allowed us to track and ship packages across platforms (Shopify, eBay, CrateJoy, Amazon). The pricing is great and it is an absolute must!
I find this platform to be very buggy, it goes down a lot and shipments go missing often. It's a very frustrating experience.
Shipstation is a miracle for shipping, I love it. It's a must have app.
Jeff
crystalsbynature.com
I've been using ship station for over 6 months and I couldn't be happier. They make my life so much easier. Before ShipStation, I was literally printing postage from the USPS website, copy and pasting addresses one by one. ShipStation has always been accurate and a solid platform. If you're not using this app, you're simply not living.
ShipStation saves us hours of work!
For us it easily:
- prints labels in batches, 100s at a time ( we used to do it 1 by 1!!, so annoying to do and takes up so much time)
-sends tracking info to customer then sends off confirmation when it's delivered.
-fulfills the orders automatically in Shopify
-gives us a live rate from our Fedex account, so we know how much it costs without checking on the Fedex site
-now it also gives us the transit time ( new feature!)
-it allows the use of colored tags which is amazing for organization
+ so much more. ..they've added a bunch of new things since we starting using it 4 months ago. So it's going to only get better and better.
If you ship a good amount of product, use this app, it's a must!
- Canada's premier online cheese shop and Cheese of the Month club -
Cheesyplace.com
This is the perfect solution for a business our size. Plug and play with no custom buildout, easily split orders between fulfillment centers, basically anything you need to do is built in. Can't recommend it enough.
ShipStation is our go-to app for shipping. Makes things so much easier. With 25+ orders a day it only takes me roughly 30 seconds to fill and ship a order. Could use a lot of tweaks and feature upgrades but I'm sure they are working hard to get us more features. A highly recommended eCommerce app.