ShipStation , 719 reviews

ShipStation recently forced users into a new interface that is awful and buggy. It now takes much longer to get packages out the door and creating returns and return labels takes twice as long as it used to. Good luck getting anyone from ShipStation to respond to help requests. Actively looking for a replacement because of how slow it's made fulfilling orders.

This App has made my life so much easier! I can easily create and print shipping labels after finding the best shipping prices for my customers! I also like to print ShipStation packing slips to include in the package I am mailing! I would highly recommend this App!

I am so frustrated at this app and the lack of support that we have been receiving. Ever since the update, Shipsation has been a total disappointment. We used it without any issues for the past 5 years but once the upgrade happened, nothing has been functioning properly. It's time-consuming to have to reach out to tech support constantly because their app isn't functioning properly. I am looking into a different fulfillment app.

The app was once golden and a must have for our business. But since the recent updates we have had trouble after trouble with getting into our account for everyday shipping. We are unable to to login to our account at all! it's terrible and there is no support or answers! We have used this app since 2016! So sad, but will be seeking out other options and I advise anyone looking into a platform for shipping ease to do the same! Our workflow has been completely disrupted!

Fantastic! Loved using this app. It helps us coordinate seamlessly with our fullfilment team; taking a huge weight off of our shoulders.

I am very pleased with shipstation. ShipStation is easy to use and the customer service is amazing. I would recommend ShipStation to any business.

I've used this app for literal years and years, and it's been perfectly fine. Ever since they updated the layout and forced it on us with no option to revert it's been buggy, glitching out at anything more than a few orders at a time, and have completely disrupted the work flow many of us have been using for years. Now it's taking 2-3x as long to do the same basic stuff we used to do. Please use Pirate Ship or something else. Ship Station sucks

I've been using the app for 4+ years. Used to be a great app but the recent updates turn it into total crap. The users on shared workstations can't print anymore . Tried to get assistance from support only to be told that "Because of the changes made to this version of ShipStation Connect, we recommend only having one user logged in at a single time " - hello, 1992 is speaking .

I was over charged $249.00 for 3 labels less then 3oz each. tried to contact customer service I was on hold for over 2 hours. after that all they did pushed me to stamps.com also 3 hours on hold. and all the parent company stamps.com did is gave me an email address to postal service to file a claim. I have been with those companies for many years very bad customer service no one to talk to.

We haven't had the opportunity to use this app yet but the customer service is better than any app we've used.