ShipStation , 721 reviews

Overall rating
3.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
June 3, 2013

We're new to online sales and retail, so shipping was the most daunting of all tasks. ShipStation has really made it less overwhelming for us and we are very pleased with the entire application and user experience.

The Trend List
United States
7 months using the app
April 1, 2016

Signing up with ShipStation was the second best decision we've made for our online store (with Shopify being #1). ShipStation makes shipping so much easier and faster. No more need to juggle between UPS WorldShip, FedEx.com, and Edicia, just to print labels. Now we can enter in an address and see all the rates from each shipping provider and pick the best option for each package. ShipStation also puts all the tracking number in for us automatically, which saves a ton of time. We're extremely satisfied with ShipStation, and we're always excited to see new features added.

Faganarms Inc 2
United States
7 months using the app
Edited September 19, 2023

UPDATE: RATED ARE GLITCHY AND MY BILL WAS INCREASED FROM GRANDFATHERED PRICE TO $100 MORE THAN THE PRICING SHEET SAYS. CHAT DOESN'T WORK, NOR DO THE PHONES AND EMAILS TAKE FOREVER TO GET A REPLY. THE ONLY PEOPLE THAT RESPOND QUICKLY ARE THE SALES TEAM WHICH ONLY TALK TO POTENTIAL CUSTOMERS

CON's: 1) The automatic import of orders every hour was discontinued by shipstation without informing anyone so that they can create a instantaneous import for which they have no idea when it will be available. 2) Recently there have been a lot of glitches. 3) The new layout is missing stuff that the old layout had. 4) You can't assign a item to a package so when the tracking number is sent to shopify it marks the entire order as fulfilled even if you only shipped 1 of the 5 items on the order.

Bakers Authority
United States
Almost 7 years using the app
June 16, 2022

Always having issues and being forced to reinstall from scratch. Leaves my business and my employees hanging. Absolute pain.

CoalitionNutrition
United States
Almost 7 years using the app
September 1, 2015

Amazing app its extremely useful glitch free and fast. Love that it integrates with everything out there

Most useful thing is the Shipstation connect app that runs on a computer or server and overcomes any printer issues and compatibility . using the dymo 4xl shipping is fun and fast.

Automation is pretty neat too

Mdi Carbon Fiber
United States
6 months using the app
April 29, 2016

Wildly inaccurate declared customs values on international orders, glitches, frozen screens, lots of whirly wheels. Your ShipStation experience if you choose to accept it. This app is not recommended for anyone who sells outside of the US. It uses list price on customs forms rather than price actually paid.

Yoga Democracy
United States
Over 6 years using the app
October 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Brave & Bearded
Canada
6 months using the app
April 16, 2021

I have been a Shipstation user for more than 2 years. When I switched my websites (I have different sites for wholesale and retail) over to Shopify last fall, the transition was seamless - even for my slightly less than simple setup. All my orders move into Shipstation from Shopify with one click. No manual order entry, and I have the flexibility to use my own commercial shipping discounts. Even my Etsy and Faire orders move readily into Shipstation. Easy peasy, and super fast.

Hook, Line & Tinker - modern embroidery kits
Canada
6 months using the app
December 13, 2013

ShipStation has made our lives easier! The easy-to-use layout is perfect for our small business and having all our shipping needs met in one location is fantastic. The cost is reasonable and we love its one-stop quality for streamlining our Shopify site. Give it a try!

Fresh Squeezed Stamps
United States
6 months using the app
October 29, 2013

Outstanding! It saves so much time especially when dealing with customs forms for international shipments.

Today we added a refurbished Zebra shipping label printer. Wow! No longer do we have to replace ink and paper. The set-up with ShipStation was a breeze even on a Mac.

If you ship products anywhere in the world like we do, you need ShipStation! And pick up yourself a label printer. You won't regret it.

Shopify, ShipStation, and a label printer are the triple whammy for selling products online.

Reaver Systems
United States
6 months using the app