Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 29, 2016

Wildly inaccurate declared customs values on international orders, glitches, frozen screens, lots of whirly wheels. Your ShipStation experience if you choose to accept it. This app is not recommended for anyone who sells outside of the US. It uses list price on customs forms rather than price actually paid.

Yoga Democracy
United States
Over 6 years using the app
October 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Brave & Bearded
Canada
6 months using the app
April 16, 2021

I have been a Shipstation user for more than 2 years. When I switched my websites (I have different sites for wholesale and retail) over to Shopify last fall, the transition was seamless - even for my slightly less than simple setup. All my orders move into Shipstation from Shopify with one click. No manual order entry, and I have the flexibility to use my own commercial shipping discounts. Even my Etsy and Faire orders move readily into Shipstation. Easy peasy, and super fast.

Hook, Line & Tinker - modern embroidery kits
Canada
6 months using the app
December 13, 2013

ShipStation has made our lives easier! The easy-to-use layout is perfect for our small business and having all our shipping needs met in one location is fantastic. The cost is reasonable and we love its one-stop quality for streamlining our Shopify site. Give it a try!

Fresh Squeezed Stamps
United States
6 months using the app
October 29, 2013

Outstanding! It saves so much time especially when dealing with customs forms for international shipments.

Today we added a refurbished Zebra shipping label printer. Wow! No longer do we have to replace ink and paper. The set-up with ShipStation was a breeze even on a Mac.

If you ship products anywhere in the world like we do, you need ShipStation! And pick up yourself a label printer. You won't regret it.

Shopify, ShipStation, and a label printer are the triple whammy for selling products online.

Reaver Systems
United States
6 months using the app
December 16, 2021

Utilizing the shipstation app has allowed us to streamline our operations as we were already utilizing shipstation prior to using shopify - it made the transition quick and simple. We haven't had any issues or complaints.

Home Fi
United States
6 months using the app
July 5, 2022

ShipStation recently forced users into a new interface that is awful and buggy. It now takes much longer to get packages out the door and creating returns and return labels takes twice as long as it used to. Good luck getting anyone from ShipStation to respond to help requests. Actively looking for a replacement because of how slow it's made fulfilling orders.

DinkyDogClub
United States
About 6 years using the app
September 30, 2013

This App has made my life so much easier! I can easily create and print shipping labels after finding the best shipping prices for my customers! I also like to print ShipStation packing slips to include in the package I am mailing! I would highly recommend this App!

Frosted Designs
United States
5 months using the app
November 29, 2022

I am so frustrated at this app and the lack of support that we have been receiving. Ever since the update, Shipsation has been a total disappointment. We used it without any issues for the past 5 years but once the upgrade happened, nothing has been functioning properly. It's time-consuming to have to reach out to tech support constantly because their app isn't functioning properly. I am looking into a different fulfillment app.

SWL
United States
Almost 6 years using the app
June 9, 2022

The app was once golden and a must have for our business. But since the recent updates we have had trouble after trouble with getting into our account for everyday shipping. We are unable to to login to our account at all! it's terrible and there is no support or answers! We have used this app since 2016! So sad, but will be seeking out other options and I advise anyone looking into a platform for shipping ease to do the same! Our workflow has been completely disrupted!

KaAn's Designs
United States
Almost 6 years using the app